Gage the salesperson provided amazing service and educated me throughout the process

Recommended solar panel cleaner showed up on time and did a great job!

When I have a question they go out of their way to answer.

Capable and reliable, though I am still waiting on one of my panels to be repaired.

They shared inaccurate information regarding the electric company they set up for meter services. Very inaccurate- I still have a monthly bill from the electric company (I was assured the electric bill stops within two months) and they do not store electric for me for winter months what my panels bring in each month I use or I loose. Very disappointing as I was told they would store up to a years-worth of electric for me.

We had adt solar when I lived with my aunt never had a problem not once in the 5 years I lived with dollar solar

I signed my contract with Sun Pro now ADT solar, July 2021 told would be a delay due to shortage of Tesla batteries, finally showed up with an Enphase battery. was told the ballon payment could be made by the 26% rebate I would receive that would be due at the two year mark. No rebate turned out was a tax credit now I am stuck with a 20k+ payment at end of 2023, now it is July 2022 still no solar hooked up install failed twice by state inspector, Electric company says still hasn't received the passed inspection paper work, have been moved through three different account managers 2nd one was very professional and kept me updated, third one didn't reach out at all till I called him and was told he'd address issues, that the salesman was let go so he'd have the district sale manager contact me about the rebate issue, has not happened been a month since I called him said he'd have people contact me, no one has called me, including him. I understand ADT hasn't had control of their new company very long but a few months and all I want is contact and updates and would like to know if there is any help they can offer on the rebate issue that was main reason I made this large purchase and now it is making a big life change to try and get that ballon payment made.

The ADT Solar team was great to work with.

I enjoy the quick and friendly customer service

They under estimated the amount of panels I needed. I told them that to be cost effective, I needed the system to cover my usage and for my bill to be as low as possible. As of today, I have both a loan payment and an electric bill. I would be paying less if I just stayed with electric. I have talked to them about getting more panels, but got the run around. I was finally told I should wait a year, so that they can measure my usage and accurately determine what I need.

We worked with Patrick (PJ) and he was great. We jumped into things quicker than we should have and Lara was able to help us get everything canceled as needed. We do fully plan on going solar and hope to do so, but again, I think we jumped into this prematurely. Everyone we talked to was very kind and knowledgeable, super helpful!

About a year ago I signed a contract with SunPro to install solar panels. I believed in the solar program. The panels were install quickly, I was so excited because I was going solar. Unfortunaly I am not using it. I received the following message couple times a week stating "Good afternoon Mr. G, how are you? I just wanted to follow up with you and see how things are going. Currently, we are still woking on scheduling you for inspections, We have been able to get some more people on board to help with the inspections so I am hopeful we will start getting through them quicker. In the meantime, we will continue to keep you updated with any new developments." I have received the same message for months. While paying the utilities company and paying for the system.

Although I did not decide to pursue Solar, the help and information I received from my sales rep Claudia F and my client advocate Marisa L was top notch. Each of them were very courteous and knowledgeable of the product and capabilities. If I do decide to pursue Solar in the future, I will not hesitate to contact ADT Solar for my needs.

I used ADT Solar to install panels on my Florida vacation home. Package came with the 24/7;monitoring ADT is known for and a 25 year guarantee. I also received a referral fee for recommending a neighbor.

The solar consultant spent a considerable amount of time talking with my wife and myself. He was knowledgable, personable, and clear on his presentation. I was upfront when I told him of how I started this process -- simply answering an add that I had seen a hundred times on Youtube. Something caught my ear this time and that was "the government would pay for the product." It is true that the government (for 2022) will give you a 26% credit on your expense. I kept asking questions and Chris patiently answered them all. I explained my hesitency and was pleasantly surprised that I did not get a hard sales push. Chris logically worked with us on proving the math of the process. Currently we're locked in on a very good electric rate until 10/2024. That was part of my hesitency. While we opted to hold off - at least for a few months, when we're ready to take the plunge into solar, we KNOW who we'll call and the representative we'll request. If you are already to move forward with solar, Chris D-T is definitely the person who can help you.