ADT Solar
7.3
User Reviews
Star Rating
4.4
1,441 Reviews
Review Breakdown
5
68%
4
17%
3
7%
2
3%
1
5%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Arlene Hanon
Failure to follow up on numerous issues. Account manager is rude when you have a problem, and most of the time for that manner.
1 year ago
James Estep Mabank, TX
Jon D great job and great guy the solar working great the whole co did a dam good job very happy with the whole process
1 year ago
Timothy Bond New Orleans, LA
My interaction with SunPro was consistent, informative, helpful, and well managed.
1 year ago
Richard M Mohan Summerfield, FL
Everything was great until I had to wait 6 months o get hooked up
1 year ago
Andrey Blumberg Hampton, VA
Initial instillation wonderful. Very slow with finishing the final hookup.
1 year ago
Michael Osburn Little Rock, AR
They do a good job it works great ,have not had any problems with system.
1 year ago
Gloria Wright Alpharetta, GA
Supervisor Lara G asked me to write a review on Harold W, the young man who consulted with me about the solar panels. Harold was an amazing person to talk to. He was very informative, patient, and charismatic. He made me feel like family and I would definitely work with him again and recommend him to anyone. Unfortunately due to some current financial issues I am not able to get the solar panels at time, but when I am able to do so in the future, I will be looking to Harold once again to help seal the deal!
1 year ago
robert fitzgerald Friendswood, TX
5 stars on the sales rep and client advocate. Sales rep. John D was very helpful in my quest for solar. Even though we were not able to see the contract thru, at no fault of ADT (due to MY requirements), John Did everything he could to get the information needed. Thru the cancelation process Client Advocate: Lara G kept me aware and up to date on the process. To any one looking to get into a contract, regardless of any sales pitch, do your research and, know exactly what is needed. Read and follow the contract requirements before and after signing. John emphasized this and that shows' integrity. Thanks.
1 year ago
Michele Johnson Powder Springs, GA
I had the pleasure of meeting with an ADT sales representative, Jeffrey L. He was kind and very patient as I read through the entire contract prior to signing it. He was also knowledgeable concerning the solar panel purchasing and instillation process. That gave me confidence in the product he offered. He answered all of my questions. He offered me the support that I needed, and I would highly recommend him as a sales representative.
1 year ago
Jimmy Farmer Bethune, SC
Everything was very professionally installed and the technicians were great
1 year ago
Karen Long Cantonment, FL
Recommended solar panel cleaner showed up on time and did a great job!
1 year ago
Irma M Woodstock, GA
They did a great job with the installation although there were a few hiccups. All is working fine with the system and glad to have it with this summer heat.
1 year ago
Barry Goldstein Deer Park, TX
Gage the salesperson provided amazing service and educated me throughout the process
1 year ago
Rosemary Gioia Chalmette, LA
Capable and reliable, though I am still waiting on one of my panels to be repaired.
1 year ago
Andrew Huerta Simpsonville, SC
Bobby was great and go the Enphase back online. A huge help!
1 year ago
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