ADT Solar
7.3
User Reviews
Star Rating
4.4
1,441 Reviews
Review Breakdown
5
68%
4
17%
3
7%
2
3%
1
5%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Steve Sholar Madisonville, LA
Have only corrected my panel issues somewhat.
1 year ago
Laura Vandiver Princeton, TX
Happy with them but electric bill was still 100
1 year ago
LeeAnn Haight Punta Gorda, FL
We had 46 panels put on being told that would be plenty to include a electric pool heater. Our bill right now is still including used kilowatts without the heater installed. So I don't understand why I still have a 40+ dollar usage in kilowatts.
1 year ago
Rodney Adams Deville, LA
The panels themselves are awesome the service not so much
1 year ago
Nate Smith Atlanta, GA
The solar panels are working great, but the batteries are problematic.
1 year ago
Ernest Broadie Richmond, VA
Still early haven't seen our 1st bill to reflect the savings yet And the Referral Benefit is not the way we were explained
1 year ago
Correy Whalen Morganton, NC
We are very unhappy with the solar panels. We still have a power bill, which we were told we would not have. We asked about the batteries first thing and were talked out of it now we will have to add them to our loan later. When they install the panels they tore up the yard and have still not fixed yet. If I would have know all this before hand I would have never got them and if I had the option to cancel and send them back I would.
1 year ago
Sarah and Cody Land Omaha, NE
We were referred to ADT by a friend who went solar. John Santos was our sales rep - and we never felt like we were being sold, but rather guided by a trusted friend. Every step of the way we were pleased with the customer experience. Unfortunately a change in our financial situation required that we postpone our solar project - and even when we declined to proceed, the company was friendly, diligent and helpful. We will definitely be calling John when we're ready to upgrade. Thanks ADT Solar!
1 year ago
Jamia Brown-Curry Suitland, MD
My Sales Rep. Joseph S. was very pleasant, helpful, and knowledgeable. Monica P, my Account Manager, was very communicative and personable. I had another pressing home project to get completed and cost of the project went up, so I had to cancel my project. I plan to still plan to get solar panels through ADT Solar via Joseph S, just at a later date. My Client Advocate: Lara G was very helpful and made the cancelation process easy.
1 year ago
Daniel Poblete
Great install and did great job fixing the enlighten connection issues
1 year ago
Gloria Sarasota, FL
So far service is excellent. I Don't have any complaints.
1 year ago
JAY A BLOOMQUIST
Still waiting for the $2,000 promised to me in an email from your rep.
1 year ago
Hurtis Nall
I don't like the fact that your company does not monitor systems anymore SunPro alway notified my when my system had a problem
1 year ago
Beth Oliveira Blizzard Saint Augustine, FL
Lara G, our client advocate, was very helpful when we decided this was actually not the best investment for us based on our very low power bills. our sales rep, Peter G, knew his product very well, was friendly and explained everything clearly. While it was not right for us at this time, the experience was honest which we appreciate more than anything!
1 year ago
Arlene Hanon
Failure to follow up on numerous issues. Account manager is rude when you have a problem, and most of the time for that manner.
1 year ago
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