My experience started with Stephen B. ( Sunpro Solar Energy Specialist ). Mr. Brendlinger was extremely pleasant and went through extra efforts to make sure we understood every aspect of the technology as well as the finance. Everything after that went exactly as Mr. Brendlinger has stated. I really appreciated his honesty and full disclosure of the process. Before I knew it, the financing was completed. Then the permits ( HOA, City, and Utility ) were completed. SunPro contacted me shortly after to arrange an install date. Server days later I was called and offered a window that had just opened up -- I took it . So yesterday a crew arrived at 8am and installed my 13.5kw system by 5pm. The install went without a hitch. My installers Josh, Antcros, and Chris were not only skilled but extremely professional. Their Electrician Jeff performed his install then spend some time educating me on my new system. When they left I had no questions and was quite impressed. What a team !! I would recommend them to anyone out there who does not like surprises and delays. Now I am just waiting on my Utility Company to inspect and allow me to use my new system. My only complaint: SunPro has spoiled me, and now I have decreased patience.