The ONLY reason we give ADT Solar 3 stars instead of 2 is the response and follow through demonstrated by Roland L, Virtual Sales Solution Specialist. Roland reached out to us, listened to us, and did what he said he'd do in a timely fashhion. The two technicians that came for an "eyes-on " evaluation also seemed professional. Other than those 3 people (a total of 3 interactions over a 6-month period), working ADT Solar was not satisfactory.

A knowledgeable company that delivers a fine service with helpful customer service

My God parents and I decided to look into solar power, the prices are outrageous to say the least, however when you get over the initial shock of the price it will pay for itself over time when thinking about the current cost of electricity. ADT was the one we went with. The waiting list for an appointment was a bit long but that was ok sense they just did some renovations. The company really gave an in depth insight on solar power, explaining an laying out everything we needed to know about our investment. I would recommend this company if you want to be educated on solar vs electricity power at a decent price compared to other companies that wanted to charge just for a consultation.

Great rates and service energy efficient for great savings..

answered all questions. if didn't know found out.

The installers were clean and efficient. The co. rep answered all my questions in a manner I could understand. I was very pleasedoveral.

Poor customer service follow up when you have issue with equipment.

Product is great, the ability to contact account manager or them returning phone calls not so great

Went up fast, and I was keep informed of the status.

Great service! Great product . Highly recommend.

They fulfilled every promise in an efficient & professional manner. We're in constant contact.

Every thing was done great and explained

The customer service is fast and will respond to your concerns or question-same day

Kept their word about installation deadlines and expectations

We are very happy with the solar panels and the change in our electric bills! We did find it difficult sometimes to communicate with our account manager. We got the impression that she has too many cases to handle.