ION Solar
8.0
User Reviews
Star Rating
3.7
1,074 Reviews
Review Breakdown
5
67%
4
11%
3
6%
2
3%
1
12%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Eugene Las Vegas, NV
ION Solar are very professional and deliver on every thing they presented. . You can trust these guy to deliver
1 year ago
Bernard and Bonnie McRae Aylett, VA
The promptness, cleanliness, and good attitudes of the installers and the salesman.
1 year ago
Andy Thompson Gresham, OR
Hard to get help. Nobody has helped me with bills.
1 year ago
Joann
Helpful and nice to deal with I’m enjoying the low electric bills!
1 year ago
Mohamed Ashland, VA
Not Happy with software and contradictory feedback from the power company and the Enligten App.
1 year ago
Edmundo Herrera Williamsburg, VA
the entire process was seamles with ION. it was totally hands off for me and all I had to do was sign forms and be home for the techs.
1 year ago
Janet Newport News, VA
I had a good experience but my son hasn’t been as lucky. I referred him to you and no one will answer questions. I am still waiting on my $500 veteran incentive.
1 year ago
Ryan Saint Augustine, FL
The sales Rep was untrust worthy regarding the $10,000 increase on the follwing year's tax return after the panels were installed. He also was not avaible to disucss once this was discovered and blocked my phone number.
1 year ago
Dennis NC
Like: Professional upfront sales person Ongoing customer service comments and updates quality/speed of installation Average: sales price was rather expensive Dislikes the performance of the panels during the winter months has been disappointing as i was not expecting to receive electric bills supplementing my electrical needs. I have no different electrical demands when compared to the electrical bills that i forwarded to your technical assessment. I would have thought that seasonal performance, availability of daylight hours and regional weather would have been more effectively factored into the required number of panels so i would not receive ongoing electrical bills.
1 year ago
Roderick Norfolk, VA
Installation was great. Im disappointed and felt mislead on the height of the panels from the roof. One of the selling points was that ION's panels were close enough to the roof that squirrels/birds etc., wouldn't be able to nest. Yet I now have a partially disabled system due to squirrel damage. For the amount of money paid I would have gotten some type of "critter guard" to protect my investment. I've also called ION twice and have been told I'd receive a phone call which never happened. I'm beginning to believe I made a mistake having an install done with your company.
1 year ago
Noris
Great salesman very persistent and on top of everything. Everyone at ION has been very helpful and supportive
1 year ago
Crystal Hardy
Very efficient, communicative, and professional!
1 year ago
Wayland Pittsburgh, PA
Sales team was professional, pleasant and helpful. Installation team was polite, professional, provided great service and left the property neat & orderly. The service is fantastic. My electric bill is tremendously reduced to $25-$40 month.
1 year ago
Sybil Baltimore, MD
Courteous, professional service. Kept me updated every step of the way.
1 year ago
george mallory Richmond, VA
Only thing I didn't like was that the solar panel didn't come with battery back up. Customers need that especially when storms or something knock out power. Ion solar needs to make a battery compatible with system and offer it free to customers who already have a system installed. Also don't see alot of savings in power cost.
1 year ago
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