Reduce my bill and was install in a good 3 months. Highly suggest for anyone for anyone that pays over 150 for there electric bill.

This is a great company, I have saved over $100 dollars every month, some months I pay no electric bill, everyone should be using solar panels. Help save the environment too.

Amazing company to deal with no pushy sales super helpful if you're thinking of going solar this is the place to go

When trying to get information on tryug to understand the product better I gt no response GHOST

ION Solar installed my system in July 2022 and I have been very pleased. The installation process was quite efficient which resulted in an earlier install than expected. I received great communications throughout, and have had no problems whatsoever. I am able to monitor the system and have witnessed a significant decrease in power supplied by the power company. I have also received income from the sale of SREC credits. The solar panels are visually pleasing and have performed flawlessly so far. Based on my experience with ION Solar, I would highly recommend the company to anyone looking to change over to solar.

I would not recommend ION Solar. The process takes a long time, understandably not all ION’s fault, but due to an error in our address on paperwork AFTER the panels were already installed delayed the process significantly. The customer service in the final stages was so poor that we had to continue following up to see what part of the process we were in after installation and when they would be turned on. No communication after the panels were installed. Installation was completed in December 2022 and our panels were finally turned on in February 2023. We randomly got an email in February providing us with step by step instructions on how to turn on the system OURSELVES and went outside to see that everything was already on! But we were not entirely sure as we are not the professionals? No follow through from their end to actually turn on the system with us and walk us through setting up the app and show us how to work everything. My husband figured out the app on his own and we have had one panel not working and no one still has cared to stop by to fix the issue or let us know things are working properly or thank us for being a customer. They said they were sorry but they have been so busy! Busy, walking door to door to get those numbers or meet their quotas, too busy to go back to those homes and make sure the customers they already sold to were satisfied customers. On another note, they are lying when they tell you, you will get $9000 back in your tax refund. This is not something they should be telling people because it’s not the case for everyone. This should not be the selling point to get customers. If they can stop by my house and sell me a product, they should be able to return to my house in person to make sure we are even happy, but now we are stuck. In the options for submitting this review the longest option is 1-2 months from the time the contract is signed to the time the system was FULLY installed. We signed our contract in June 2022 and our system was turned on in February 2023 totaling 8 months!

Communication was great throughout the process.

I produced one mWh in first 20 days. Ready to produce the 2nd by tomorrow.

Seems like they are willing to help but having problem connecting

I was very impressed by ION solar’s professional and knowledge. All through the process I was well informed and actually even after! The product is great too!

I really like this company, they were very professional. They came when they said that they would come. worked quickly and cleaned up. They made me feel like they had my best interest at heart.

Good service, Professional crew from top to bottom

Everyone I delt with was nice and friendly. However, when I set up our plan I requested 105% coverage (sales rep started at 80%). I requested a review of my system due to my receiving bills from the utility company. ION advised we are using more electricity than we are producing. Considering the fact that I gave them copies of my electric bills and I wanted a system that would produce enough to cover 105% of my energy use, I am disappointed.

We used ION and are very happy. They did not sell a larger system than we needed. I noticed other providers seem to sell oversized systems. We also had an issue with some investors and IOS replaced them all and got us back online in no time.

I like the way i can check my usage on a daily basis