ADT Solar
7.4
User Reviews
Star Rating
4.4
1,440 Reviews
Review Breakdown
5
68%
4
17%
3
7%
2
3%
1
5%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Aimee Molino, FL
I've had a lot of issues while working with SunPro. I have some issues but they did great work but I still have a bunch of issues with what happening right now. The installation went smoothly, but they didn't get back to me about the problems with my battery and I have panels go out here and there. I wish they had a battery backup option.
2 years ago
Anonymous Madison, FL
They did a fantastic job with installation. They need a better support team though because some of them are not qualified and don't know what they're trying to sell.
2 years ago
Ricardo El Paso, TX
The salesman that worked with us was very good. He explained everything to us and was very honest. We've had minor problems but they replaced panels that needed fixing right away. They did a final check on the system and everything is not working properly. They have a great finance program to help pay for it. The installation was a professional process and I'm very satisfied with all their equipment. I highly recommend SunPro to my family and friends if they're interested.
2 years ago
Robbie DuBois Buford, GA
I went with SunPro because they have a great warranty. It takes them a while to accomplish tasks, but the installation itself only took less than eight hours. Everything works great.
2 years ago
Anonymous Harlingen, TX
Installation of the panels went well. I had to do a few follow up calls because some things were slipping through the cracks after installation. I definitely trust this company.
2 years ago
John Orange, TX
SunPro had the best deal in town when I signed up with them. I was able to get a hold of my project manager and he kept me informed on what was going on. Installation went smoothly with no problems. They showed up on time and were efficient and quick. I haven't had any problems so far.
2 years ago
Noah Corpus Christi, TX
The installation crew was a little rough to communicate with, but they finished it quickly. Sometimes things suddenly turned off and I'm not sure how to turn everything back on. My one critique would be that they should have stronger communication with the customers.
2 years ago
Eliseo Brownsville, TX
I really like the equipment they use and their customer service is efficient in resolving issues I have. My installation went well and they offer a great support system in the company.
2 years ago
Catherine Georgetown, TX
I've had a good experience with SunPro. Their implementation manager and sales person did a really good job in communicating and helping me understand how everything was going to work. Installation was easy and they showed up and did everything they were supposed to do. After installation, I had some questions about something and after I called they helped me right away.
2 years ago
Jerry Wichita Falls, TX
Installation was fast and went well. Equipment is good.
2 years ago
Ashtin Wichita Falls, TX
The salesman was really good to me before I decided to go with SunPro. They handled everything well and I haven't had any problems with them, anytime I've had a problem they fixed it. They came to my house for an estimate then took a few days before we got everything figured out.
2 years ago
Casie Denton, TX
Customer support has answered all my questions and concerns in a timely manner. Installation went smoothly and they finished earlier than I expected. I'm able to check my solar production through the app and I haven't had any issues with this company.
2 years ago
Michael Celina, TX
I chose SunPro because of their product, service, and durability. It was really easy to transition to solar panels. Customer service is very responsive and timely. They never walk away without a solution and their product is very durable. Installation was smooth and efficient, I would recommend them to anyone! Their team is top notch and the project manager is on the ball. Their technical staff is always available to address your concerns during the transition period.
2 years ago
Barbara Quincy, FL
Our friends had SunPro, so we decided to go with them too. If we ever had questions during the process they would call us immediately and answer our questions. The installation went smoothly without any issues.
2 years ago
Jacquawn Decatur, GA
They were the first people to reach back out to me so after someone came visiting explained it and they made the process pretty much effortless. They've reached out to me to make sure that I'm okay to see if I need anything, I haven't had any problems with it. Installation was pretty easy.
2 years ago
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