ADT Solar
7.4
User Reviews
Star Rating
4.4
1,440 Reviews
Review Breakdown
5
68%
4
17%
3
7%
2
3%
1
5%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
John
I would recommend it at any moment to anyone. It is saving me money. They maintain contact with me and there is follow up.
2 years ago
Harold
After researching different companies we found enough information to turn us to SunPro. Installation went very well. Me and my husband were both at home and we observed them. They did an excellent job. My husband had a particular question about a portion of the install and they took care of it right away. It has been functioning excellent. It was excellent for us but did recommend them to a friend and the salesman was less timely and it could have been smoother for her.
2 years ago
ZaldyA_0119Ort
We never have any problems. Installation went very well. It was quick and professional. We got a lot of explanation of what we were getting. All the stuff was understood.
2 years ago
Jessie
Because of the covid going on this year, the process was a little slower but I appreciate their patience with me and that they were able to get out here at all and take care of everything in the midst of a pandemic. They were the only ones the actually showed up to do an estimate, the rest of the companies made appointments but did not show up. They took care of my property and did their best to not destroy anything. I don’t have any issues with the equipment.
2 years ago
Charles
They work fast and efficient. SunPro has excellent equipment. I am satisfied at this point.
2 years ago
Susan
The panels are not doing nearly what he told me it was supposed to do. They told me the meter would spin backwards and it does not. The installers did well but the electrician was a little unruly.
2 years ago
Christopher
Each and every time I get a hold of customer service, they have been nothing but cordial and very friendly, they treat me like family. They handle a lot of damage if there is hailstorm or anything else like that. They are on top of the warranty.
2 years ago
Ralph
Highly professional and really friendly. They were prompt when we needed a repair on one panel. It has been working well and saving me a lot of money.
2 years ago
Rosa
The service person was very professional. The installation process was pretty good and easy. They did all the work super quick. Everything was great. I have no complaints other than I get a different representative every time I call.
2 years ago
Bree
2 years ago
Bill Brooks
Good product and service. Installtion and Permiting process was done efficiently and in a timely manner. All contract documents were clear and easy to understand. Great company and staff!
2 years ago
Lowell Morrison
they were reasonable, helped with financing, and were prompt at installation, and finished in a single day.
2 years ago
Gary Smart Dunnellon, FL
I like the solar roof mount system that you use. I dislike the confusing cost proposals that SunPro uses to try and get customers to buy into there product.
2 years ago
Bob Dunn San Antonio, TX
Edward N was extremely helpful, polite, and knowledgeable. He was very congenial and was more than willing to help anybody could. I appreciated his patience also! Thank you Eddie. Because of you I am more than willing to recommend SunPro to others.
2 years ago
John Gary Bush ,
The first rep to visit did not follow up with us. We had lots of questions. The second rep Jordan A who visited, answered all our questions and was well prepared. As a result we made a down payment and Jordan set the wheels in motion. The installation went well. Crew picked up debris and was fast, friendly, and thorough. I recommend Jordan A as an experienced and professional representative.
2 years ago
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