ADT Solar Logo

ADT Solar

9.0

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User Reviews

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Star Rating

4.4

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1,424 Reviews

Review Breakdown

5 grade

69%

4 grade

17%

3 grade

6%

2 grade

3%

1 grade

5%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Christina Minneapolis, MN

SunPro did a great job of answering all of our questions and giving us room to decide. We are looking forward to powering our home from solar power! Thank you for giving us all of the information needed and coming up with a solar plan suited for our situation.

1 year ago

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Cliff Capman Dublin, GA

Me and my wife have been considering going solar for about 3 years now, so I noticed Sunpro on my FB feed and decided to get some information. Jordan A contacted me and gave me the information I needed in a very professional manner, without trying to pressure me. I have been in sales for a long time and customer service is very important to me. Jordan was very informative, always answered my calls and texts in a timely manner and kept me updated through the process. I was also impressed with the turnaround time. When we made the decision to go solar we sent in our application, signed the contract and had the solar panels installed all within a 1 month timeframe. If you are thinking about going solar, I highly recommend you stop searching and go with this company. I saw comments on FB stating that people will have their electric bill double until they pay the panels off. This is not true, in fact we are paying a little more than half what our electric bill was during the hottest mid summer days. So in reality we will be saving money for about 4-6 months out of the year. Not to mention the fact that any electricity we don't use, we can sell. In my opinion going solar was a no brainer and I wish I did it 3 years ago.

1 year ago

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MatK Missouri City, TX

It was a great experience talking with Jordan over our virtual call. He was able to answer all my questions and was very quick to reply to any additional questions.

1 year ago

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D akinson Union City, CA

Had a great consultation with Alex about my solar option. Good reputable company and explained how solar works and how it can benefit a homeowner. No hard pressure but was able to show me everything on the computer due to Covid. We almost got the process started but financially I was not ready to make a decision. Would highly recommend this company for installation due to great warranties and equipment used.

1 year ago

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Julie ,

Jordan was very helpful and answered all our questions. Sunpro had the best price for the size we need.

1 year ago

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jcd dcj Richmond, VA

It was a pleasure talking with Kaela L as she was very knowledgeable about the SunPro products. She was exactly on time in calling me at the predetermined time and was very patient when our call was interrupted on my end by another call. She promptly forwarded the proposals as promised and they are being reviewed at this time. Kaela is a true asset to SunPro.

1 year ago

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Susan Waggle Milton, FL

SunPro’s service is very impressive. If you choose to go solar, this is the way to go. Kaela L provided outstanding communication, and Samuel D gave an excellent presentation of the proposal.

1 year ago

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Sarah Sellers

Had less than a year & 8 of my panels are out due to some software glitch. They say it will be fixed in a software rollout in the next few weeks, but they have already been out for several weeks & still aren't fixed. I was going to wait & see if they released the update to correct the solar panels before rating them, but since I keep getting the notices to rate them & they are not fixed yet, I provided a rating based on the current situation.

1 year ago

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Steve Boothe

Efficient on time great job finished job when they said they would

1 year ago

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Christopher E Acosta Iglesias Holiday, FL

I gotta say! Miss Kassidy was exceptional!!!!!! Very Smart, funny , professional and best of all SUPER understanding. Covered everything and explained everything down to the letter! Answered all my questions and my wife's as well. And I would definitely recommend this awesome company. Your a Great Asset to this company!!!!! Hope you can read it! I truly mean it !!!!

1 year ago

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Bobbi Schreiner Palm Harbor, FL

Jake was very patient explaining the system. His graphics were clear and concise. He was not at all pushy.

1 year ago

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Teak

When I first signed up with this company, they gave me good information about a tax credit that was available. Everyone got back to me quickly that I interacted with. Logistics were perfect and communication was great. Someone always called to inform me of the next step. They let me know what paperwork was going through, how the permits were going, and let me know the time and date that people would show up for installation. I was impressed with their organization throughout the whole process. Their system is great because if one panel gets damaged or loses its efficiency, it doesn't wipe out the entire system. The electricians also did a good job of hiding the wiring. The workers that came for installation were all excellent.

1 year ago

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John

Everyone I interacted with was very polite, helpful, and efficient. Installation went smoothly with no glitches. I'm very impressed with the panels and electronics.

1 year ago

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Lydia

We've had problems with our end face system. They came out to change the motherboard, but we haven't gotten our credits back from the time it wasn't connected to the server. We also had some problems with the inverters not connecting to the system. The installation was smooth and it was probably one of the best experiences I've had with contractors coming to my house. We haven't gotten confirmation of how much energy was produced on the bill yet. This company is very forthcoming. Sometimes, it's hard to get a hold of someone when you call, but whenever you get someone they are very helpful and give us lots of information.

1 year ago

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Don Benson

Handled things in a professional manner. good communication wrt questions etc. Price may be a bit high though.

1 year ago