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ADT Solar

7.3

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User Reviews

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Star Rating

4.4

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1,441 Reviews

Review Breakdown

5 grade

68%

4 grade

17%

3 grade

7%

2 grade

3%

1 grade

5%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Jonathan Melbourne, FL

A combination of Sunpro's price and reviews online led me to sign up with them. They are also concerned about making sure we are producing enough solar. Installation was easy and quick and they have a great guarantee program.

3 years ago

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Walter Swansea, SC

Customer support was very helpful and available whenever I had quick questions. The installation was within one day and then they came the next day to finish up the meters. Having solar panels really helps my electric bill.

3 years ago

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Jason Lawrenceville, GA

The rep we met with before getting solar panels was really nice and explained everything to me so it was easy to understand. Every time I had issues with the installation they stayed in contact with me and gave me pretty good service. They installation was a little long, but straightforward. We don't have any issues with the solar panels.

3 years ago

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Philip Florence, SC

They have a really good warranty with longevity. Sometimes I don't get feedback from customer service in a timely manner, but installation was quick and done in one day.

3 years ago

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Robert Camilla, GA

The installation went alright, but lacked coordination. Every time I've called they straightened them out. The panels are good quality but I think they put one set of panels on the wrong side of the house.

3 years ago

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Anna Pipecreek, TX

Their presentation was filled with more and better information. They always give me what I ask them in the customer service department. The installation was quick and professional. Everything seems to be really well done.

3 years ago

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Terry Wynne, AR

I am saving money. The installation process was great.

3 years ago

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Roberto Brownsville, TX

We went with SunPro because they seemed to be the best company. They always keep in contact with you during the process on a weekly basis and keep you updated.

3 years ago

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Catherine Georgetown, TX

I've had a good experience with SunPro. Their implementation manager and sales person did a really good job in communicating and helping me understand how everything was going to work. Installation was easy and they showed up and did everything they were supposed to do. After installation, I had some questions about something and after I called they helped me right away.

3 years ago

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Jerry Wichita Falls, TX

Installation was fast and went well. Equipment is good.

3 years ago

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Ashtin Wichita Falls, TX

The salesman was really good to me before I decided to go with SunPro. They handled everything well and I haven't had any problems with them, anytime I've had a problem they fixed it. They came to my house for an estimate then took a few days before we got everything figured out.

3 years ago

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Casie Denton, TX

Customer support has answered all my questions and concerns in a timely manner. Installation went smoothly and they finished earlier than I expected. I'm able to check my solar production through the app and I haven't had any issues with this company.

3 years ago

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Michael Celina, TX

I chose SunPro because of their product, service, and durability. It was really easy to transition to solar panels. Customer service is very responsive and timely. They never walk away without a solution and their product is very durable. Installation was smooth and efficient, I would recommend them to anyone! Their team is top notch and the project manager is on the ball. Their technical staff is always available to address your concerns during the transition period.

3 years ago

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Barbara Quincy, FL

Our friends had SunPro, so we decided to go with them too. If we ever had questions during the process they would call us immediately and answer our questions. The installation went smoothly without any issues.

3 years ago

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Jacquawn Decatur, GA

They were the first people to reach back out to me so after someone came visiting explained it and they made the process pretty much effortless. They've reached out to me to make sure that I'm okay to see if I need anything, I haven't had any problems with it. Installation was pretty easy.

3 years ago