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ADT Solar

7.3

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User Reviews

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Star Rating

4.4

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1,441 Reviews

Review Breakdown

5 grade

68%

4 grade

17%

3 grade

7%

2 grade

3%

1 grade

5%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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John Gary Bush ,

The first rep to visit did not follow up with us. We had lots of questions. The second rep Jordan A who visited, answered all our questions and was well prepared. As a result we made a down payment and Jordan set the wheels in motion. The installation went well. Crew picked up debris and was fast, friendly, and thorough. I recommend Jordan A as an experienced and professional representative.

3 years ago

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Kathy Spake Houston, TX

Without a doubt Sun Pro will be my Company of choice when I put solar panels on my next home! Why ? Simply because of Kaela who answered the telephone and helped me with a problem I have been having with the solar panel company I unfortunately used in California, Tesla! Her assistance was so useful and refreshing after I’ve spent many fruitless hours trying to reach Tesla! You are lucky to have such a warm, cheerful, knowledgeable person on your staff...and I appreciate her help in my behalf! Sincerely, Kathy Spake

3 years ago

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Judy Carnahan Marietta, GA

Excellent customer service. Alex explained all facets of SunPro's process in an extremely professional manner.

3 years ago

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Thomas Cline Konawa, OK

This is Tom Cline of Maud Ok. I had an appointment for a presentation for the solar installation on my house this morning . Without realizing this was supposed to be a phone presentation I was in the process of getting my house prepared for a visitor. Then realized the phone call on my cell should be answered because it was the same # within a couple of minutes I might better answer the phone. I am certainly glad I did. It was Kassidy herself that I talked to last week. We started out where we left off with our conversation last week and moved on from there . It was very interesting and informative of your company’s affiliation with others to start with. Before that I was glad of her computer skills as I am not good at all. It helped me greatly to watch and follow along as she went through the the whole process of the installation. I was most certainly impressed with the program to use the satellite image of my property to get the measurements for the estimate on the installation. It was also very helpful to see how she tried to figure out what ever options or opportunities it would work to change to solar. Kassidys presentation was very impressive. I did also like the fact of having a face to go along with a voice is a great aspect your company’s program has to help your customers.

3 years ago

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Jay Money Los Angeles, CA

You will run into issues, set backs, and complications with every company. What seals the deal for SunPro is Paul O. He is available through the entire process.

3 years ago

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Mmorter25 Tomball, TX

Great company. Presentation was informative, yet casual w a q&a.

3 years ago

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Aaron Luna El Paso, TX

Extremely professional! Quick responses!

3 years ago

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James Rivera ,

The sales experience was very easy and pleasant. Kaela was very patient and informative. She answered every question I asked, she didn't try to sell me by talking down about the competitors, instead, she focused on the value I would be receiving. I really enjoyed the sales experience.

3 years ago

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Phil Keaton Orlando, FL

The sunpro team were very responsive to my questions and I think they are working to help you reach your solar goals!

3 years ago

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BenjThomas Austin, TX

Edward N was very knowledgeable about the industry, the product, and the decision points. I look forward to doing business with SunPro in the future. Thanks.

3 years ago

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Mariano Trevisan Peachtree City, GA

Kassidy was very professional, on time, engaging and knowledgeable of the value that SunPro had to offer me, addressing my specific questions and tailoring a solution that works for me and my family. I enjoyed going through the presentation with her and learning the details of how it works. Great experience!

3 years ago

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charlotte foster Roaring Springs, TX

Great representative, Kassidy. She explained it well. Looks like a great product!

3 years ago

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Ben Atlanta, GA

Kaela has been super helpful in getting some quotes for my family and I. This included options available to us as well as tax incentive wise is available to us to maximize our value.

3 years ago

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Syeda Arlington, TX

The sales person was super professional and not pushie at all. They understood how other things may come priority while shopping for Solar and it takes time to decide and do market research. Their proposal structure is also very neat and clean. Kaela was super nice and very flexible while scheduling our calls and they did try to offer their best deal.

3 years ago

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Jaime Bulnes Austin, TX

Met with Kassidy virtually to discuss solar options and our meeting was incredibly valuable and informational. Although we won't be able to commit to going solar this year, we will definitely follow up with SunPro in the future.

3 years ago