ADT Solar
7.4
User Reviews
Star Rating
4.4
1,440 Reviews
Review Breakdown
5
68%
4
17%
3
7%
2
3%
1
5%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Kathy Spake Houston, TX
Without a doubt Sun Pro will be my Company of choice when I put solar panels on my next home! Why ? Simply because of Kaela who answered the telephone and helped me with a problem I have been having with the solar panel company I unfortunately used in California, Tesla! Her assistance was so useful and refreshing after I’ve spent many fruitless hours trying to reach Tesla! You are lucky to have such a warm, cheerful, knowledgeable person on your staff...and I appreciate her help in my behalf! Sincerely, Kathy Spake
2 years ago
Judy Carnahan Marietta, GA
Excellent customer service. Alex explained all facets of SunPro's process in an extremely professional manner.
2 years ago
Thomas Cline Konawa, OK
This is Tom Cline of Maud Ok. I had an appointment for a presentation for the solar installation on my house this morning . Without realizing this was supposed to be a phone presentation I was in the process of getting my house prepared for a visitor. Then realized the phone call on my cell should be answered because it was the same # within a couple of minutes I might better answer the phone. I am certainly glad I did. It was Kassidy herself that I talked to last week. We started out where we left off with our conversation last week and moved on from there . It was very interesting and informative of your company’s affiliation with others to start with. Before that I was glad of her computer skills as I am not good at all. It helped me greatly to watch and follow along as she went through the the whole process of the installation. I was most certainly impressed with the program to use the satellite image of my property to get the measurements for the estimate on the installation. It was also very helpful to see how she tried to figure out what ever options or opportunities it would work to change to solar. Kassidys presentation was very impressive. I did also like the fact of having a face to go along with a voice is a great aspect your company’s program has to help your customers.
2 years ago
Jay Money Los Angeles, CA
You will run into issues, set backs, and complications with every company. What seals the deal for SunPro is Paul O. He is available through the entire process.
3 years ago
Mmorter25 Tomball, TX
Great company. Presentation was informative, yet casual w a q&a.
3 years ago
Aaron Luna El Paso, TX
Extremely professional! Quick responses!
3 years ago
James Rivera ,
The sales experience was very easy and pleasant. Kaela was very patient and informative. She answered every question I asked, she didn't try to sell me by talking down about the competitors, instead, she focused on the value I would be receiving. I really enjoyed the sales experience.
3 years ago
Phil Keaton Orlando, FL
The sunpro team were very responsive to my questions and I think they are working to help you reach your solar goals!
3 years ago
BenjThomas Austin, TX
Edward N was very knowledgeable about the industry, the product, and the decision points. I look forward to doing business with SunPro in the future. Thanks.
3 years ago
Mariano Trevisan Peachtree City, GA
Kassidy was very professional, on time, engaging and knowledgeable of the value that SunPro had to offer me, addressing my specific questions and tailoring a solution that works for me and my family. I enjoyed going through the presentation with her and learning the details of how it works. Great experience!
3 years ago
charlotte foster Roaring Springs, TX
Great representative, Kassidy. She explained it well. Looks like a great product!
3 years ago
Ben Atlanta, GA
Kaela has been super helpful in getting some quotes for my family and I. This included options available to us as well as tax incentive wise is available to us to maximize our value.
3 years ago
Syeda Arlington, TX
The sales person was super professional and not pushie at all. They understood how other things may come priority while shopping for Solar and it takes time to decide and do market research. Their proposal structure is also very neat and clean. Kaela was super nice and very flexible while scheduling our calls and they did try to offer their best deal.
3 years ago
Jaime Bulnes Austin, TX
Met with Kassidy virtually to discuss solar options and our meeting was incredibly valuable and informational. Although we won't be able to commit to going solar this year, we will definitely follow up with SunPro in the future.
3 years ago
Jesus Flores Houston, TX
I am extremely pleased with my solar panel purchase. Especially the level of service I received from my sales rep Paul O and project coordinator Dominique J. Paul explained clearly and concisely what differentiated his company from other solar companies and remained involved before, during and after the sale. Dominique made the installation project seamless and led me step by step through its successful completion. I selected Sunpro because of their energy production guarantee, workmanship and product guarantees. The other major factor is that they are a solar company with roofing experience. They have a whole other company that specializes in roofing. This fact gave me an additional peace of mind. The whole process (sales informational meeting, energy efficiency study and solar panel installation) was explained to me and went exactly as Paul described. I have had my panels for seven months now and could not be more pleased with the results. Thank you Sunpro!
3 years ago
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