Lumio
5.1
User Reviews
Star Rating
1.7
254 Reviews
Review Breakdown
5
31%
4
10%
3
10%
2
10%
1
38%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Bill Morse Spokane, WA
Friendly and professional sales, polite, professional and fast installers.
1 year ago
Joshua Gabbai Prosper, TX
Great product. Compared with several companies.
1 year ago
Martha A Murphy Grants Pass, OR
They were prompt, worked quickly, and did what they said they would do. A supervisor came out to check that the work had been done properly.
1 year ago
James R Terrell Gustine, TX
Lumio was great they did what they said they would and any problems that came up the fixed it with no problems
1 year ago
Michele Jones Colville, WA
It has taken phone calls and text messages to get project completed. Shawn O was very informative. But the 500.00 military discount he texted me was approved by John I never received, so I called John and I still haven't received it.
1 year ago
Robert Marjai Seal Beach, CA
Fast response to questions during sales process but slow response later
1 year ago
Rebekah King Odessa, TX
We're still not able to get on the solar buyback program due to installation not matching blueprints. We only figured this out after having to wait months for a city inspection. Installation has been updated and now waiting again for city and Lumio to set up inspections times. We will be calling soon to discuss reimbursement of our first payment because of this.
1 year ago
Diane Barker Santee, CA
I would have given them 5 stars, but it took a long time for the solar to be operational.
1 year ago
Hugh Armstrong Mission Viejo, CA
Installed Solar System. Works great. Had some trouble with a delayed City permit approval. That was resolved.
1 year ago
Albert Amaya Grand Prairie, TX
I think communication is an opportunity area for this company. To keep customers updated on what the next steps are and to make sure they return calls when they say they will which is an area I've had some challenges with
1 year ago
Brendan Sprague La Porte, TX
Like many other reviewers, the lack of communication is astounding. From a mix up in the date to install to the finished product, I have been chasing them around with no feedback for the better part of 3 months. They did refund me 3 months of payments since I wasn't online but it was done in gift cards instead of cash. Check reviews carefully.
1 year ago
Anthony M Mendez
don't choose this company, they are extremely unprofessional in their conduct.
1 year ago
Neal Siebert Tuscola, TX
Freindly Fast and efficient, Answered all my question as they installed my system
1 year ago
Jill Weaver Spokane, WA
the sales person was so efficient in explaining everything we needed to know and breaking it all the way down, completely transparent
1 year ago
Mary Picken Spokane, WA
System works well but permit and inspection time took longer than expected.
1 year ago
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