Lumio
5.1
User Reviews
Star Rating
1.8
254 Reviews
Review Breakdown
5
31%
4
10%
3
10%
2
10%
1
38%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Sandra Bailey Stockton, CA
They were professional and they kept us abreast of the timeline install and made us aware of any changes and they were friendly.
1 year ago
David Childers Chino, CA
Excellent customer service and every person or team sent have been professional and have cleaned up after themselves on every job. Thank yo
1 year ago
Gabriel Valenzuela Greenacres, WA
Great work by the installers, extremely knowledgeable sales team and accessible tech support.
1 year ago
Christopher Long Houston, TX
Great communication and follow-up thus far.
1 year ago
Veronica San Miguel Goliad, TX
Very friendly and easy to do business with. Our salesman, Maunty, is very helpful and answers all of your questions and is not one of them pushy sales people!
1 year ago
Brainerd Barrios Hobbs, NM
They are quick to sell you and install solar panels and tie you to a loan but lack the regulatory authority for activation. Have been waiting for over a month with no updates.
1 year ago
Robert L Patterson Jr Baytown, TX
Because I have panels but no power it isn't working its just sit there
1 year ago
Richard Ludwig Pflugerville, TX
Well you switched my energy provider and asked you not to which resulted in a &600 early cancellation fee by Pulse Power of which I was told Lumio would cover but they only will cover up to $300 .. salesman lied. I have made 3 appointments to have you install the device in my exterior box that will allow me to use your app to monitor my system. You cancelled two of them stating emergencies elsewhere and the 3rd one you just didn't show up. I called in to discuss this and your customer service after I got them to answer put me on hold and came back and said they would have to call me back. I'm not holding my breathe. I had a two other families looking into solar and I told them to steer clear of you. regards ONE UNHAPPY CUSTOMER
1 year ago
Miguel Garcia Spring, TX
Initially, the experience was great. However,since the install I have not gotten a response back from the install team about removimng and patching my roof, as it it now leaking. At this point , I am being generous with my rating. Very disappointed in the lack of response.
1 year ago
Bertie Enslow Sumner, WA
My solar system was installed on July 19, 2022 snd it's not operating yet
1 year ago
Wanda Hatcher Alvarado, TX
Professional, everyone I have come in contact with have been great they love the co and are proud to be sharing their services with others.
1 year ago
Roger Colbert, WA
Thus far, everything has been smooth sailing. The installation process went as planned and we;ve not had any issues.
1 year ago
Jeff Line Lacey, WA
Up to this point - very easy to communicate and answer questions. Awaiting the system to be activated. Fully installed, not operational yet!
1 year ago
William Lewis Spokane, WA
What they get done is top notch but their connection from office to schedule office need to be better
1 year ago
Graeme black Ojai, CA
From building my solar installation to the actual install everything was above and beyond what I expected. Installation was perfect team paid attention to the smallest details and made sure everything was perfect and painted the conduit.
1 year ago
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