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Solar SME

8.8

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User Reviews

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Star Rating

4.4

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289 Reviews

Review Breakdown

5 grade

85%

4 grade

7%

3 grade

3%

2 grade

1%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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David Comalli Chalfont, PA

Solar SME was the best bang for our buck. That's why we chose them. However, I am recommending them, because of the service end of the bargain. Andre L was my contact and was always ready to talk and explain the steps in the process and work through rectifying the minor bumps in the road that always occur with a job of this scale. The final product looks beautiful. Likely unrelated to Solar SME, but I wanted to share in case this is helpful for future buyers: The financing options are poor. Increasing the loan amount to get a better rate is not a wise decision. Pay off in one fell swoop if you can. Or find financing via a HELOC or refinance.

1 year ago

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Christopher Biggs Alexandria, VA

Our experience with Ruben K from SolarSME can be summarized as trustworthy. Ruben immediately answered every call and text message. He was honest with his responses even when he had to perform research on my request. As far as SolarSME, they kept every promise and were loyal until we obtained permission to operate from our local power company. Furthermore, their monitoring software and responsiveness are as trustworthy as working with Ruben. We are delighted with this outcome and recommend this company to anyone considering an affordable and top-notch solar provider.

1 year ago

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J Tan

I would like to express my gratitude to Solar SME and Raffy S for bringing my project to the end. My project took a long time due to reasons beyond their control and was more complicated due to the limited size of my roof, but they were there throughout, making sure that the project made it through the entire approval process intact. Good service, value for money!

1 year ago

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Jose

Solar SME, especially Johan B, the project manager was great and very responsive. He addressed all my questions and quickly resolved any issues I had.

1 year ago

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D A Dallas, TX

My project manager Areej was on top of the process and kept me updated throughout the duration of the project. She was very helpful and took care of all my project needs.

1 year ago

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Abdul Rahim Houston, TX

Ryan did a great job. My Solar system looks amazing . He is very professional.

1 year ago

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Rollie Cole Austin, TX

I worked with Josh L to investigate whether battery backup from this company was right for me. Although I concluded NOT at this time, I must commend Josh for his prompt and very helpful replies to all my questions, and for his knowledge of his offerings and his willingness to perform calculations about my situation.

1 year ago

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Nick Fiorello

My system has been running since 2020, but required some repairs recently. While there were some initial problems getting in touch with someone, once I had their attention, they worked really hard to make sure everything was fixed to my satisfaction. System is back to 100% and I'm happy with the outcome.

1 year ago

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THE EV GUY Richmond, TX

I had the pleasure of working with Zen who was my sales associate. This was my first time looking at a solar system for my home. He was very patient and took the time to explain the pros and cons of various systems they offered. I was able to get a great cash deal on a Qcell system that is now up and running…I am just amazed to see that I am not even dependent on the grid from the hours of 8:30am to almost 6pm….I did have to change electric providers that offers net metering to earn some valuable credits that will help get my bill super low..Anything gotta be lower than the $280-$330 I was paying..…I do have to mention that Solar SME was the only company honest about the tax credit and not lie and say it was a cash rebate…Many other companies I got quotes from said it was a rebate and I would get cash back from the government…So untrue…..It’s a credit towards your tax liability folks…Again Zen explained it properly and was very honest….I am so happy with the system and the work these guys did….definitely A+++++ in my books.

1 year ago

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Vincent Liu Sugar Land, TX

The whole process is pretty smooth with Zen's excellent customer services. He is very efficient and fast in responding my questions and concerns. I would highly recommend Zen to anyone. Thank you Zen!

1 year ago

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Hermes Troche Katy, TX

Andre L project manager was very helpful and pleasant through all the process.

1 year ago

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Mark Lahore, PB

It was great experience to work with Solar Great people

1 year ago

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Ahmed Monib Houston, TX

From the project manager Raffy S, to Aryan in sales, the onsite project manager Josh, master electrician Baruc and electrician Jesus and all the crew- the experience was an excellent one. These guys did a great job with not only a timely and high quality install, but also with the contract setup and detailed design for our HOA. I had an independent contractor inspect the job and he said it was the best install he's ever seen. Highly recommend this company.

1 year ago

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Jim Davis

Sloar SME got me set up with a system that suits all my energy needs, is Pearl certified, and is compatible with and eligible for SREC trading. If you hope to have a $0 electricity bill, that's not realistic, because an electric company still charges for service, regardless of consumption. However, with the system turned on, my generation capacity has offset my usage completely, so a >$200 monthly bill drops to about $23. If you know what you're buying, I have full confidence that Solar SME will design a system to fit your need and send reliable contractors to get your physical plant in order.

1 year ago

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Stefo Millas Houston, TX

Emir was great to work with and he was very diligent and forthright during the design, procurement, and installation phases. All issues, however minor, were resolved quickly and completely. It was a pleasure working with Solar SME and I will recommend them highly to anyone wanting to install a solar system at their home.

1 year ago