From the beginning of the process to the end, it was very nice working with Ryan F. He always promptly answered the phone and if he did not have an answer was always quick to get one. He helped us with financing, and we chose the higher interest option to avoid the large financing fee associated with the lower rate. I didn't have to worry about anything because he handled all the permits and any available rebates for me. There was a snag when the panels I had been quoted were on back-order, but he negotiated a compromise for some available panels and went with the brand and option I selected to replace the original. The material were ordered and delivered in a timely manner. They didn't sit in my garage for long. Once he assigned Frank as the lead installer, Frank came in and handled it like a boss. He knows his stuff, and he was willing to work with me to get the configuration I really needed for my large home to put what was necessary on the critical load panel. Unfortunately, there was a delay between the final installation test and the turning on of the system because some additional breakers had to be obtained. That delay caused the system to not fully update and set up. It took several days of close monitoring on my part, and several calls to Enphase support. But every time I called Enphase I got a different tech, and they were all amazing in their knowledge and getting down to business. The system is up and running and I couldn't be more thrilled. I'm a bit short on battery but should get through the winter with the setup I have. I will need to add an additional battery before the summer comes. No project of this size is without difficulties, but Solar SME and Enphase made sure everything got resolved to my satisfaction.

Our Solar Edge inverter broke on September 1. Since they do NOT service their products, it took us weeks to find someone to even diagnose the system. A team from New York Solar was finally able to meet with us to do the diagnosis. It was under warranty so that team got in contact with Solar SME who ordered the inverter from Solar Edge. After repeated requests from Basem at Solar SME to Solar Edge about the status of the order, the inverter had been shipped to us (of which we were not aware). I alerted Solar SME on Monday 10/24 that the inverter had arrived. Basem sent a team out the NEXT day and completed the replacement. We were very happy with their service and prompt action.

We decided to research and install solar earlier this year and chose Solar SME based on price and the quality of product they provided. I felt Aryan with the sales team was very upfront with me on the cost and financing options and the correlation of interest rates and loan set up fees. Once we decided on Solar SME and signed the contract we were switched to the project team and Ryan was our Project Manager. He was very attentive to our needs. The only negative for us was the time it took for Center Point to approve our installation, which I don't blame on him or Solar SME. Once we had our solar installed we got a very quick turnaround to get the Permission to Operate. The install team led by Frank was outstanding. Communicated clearly throughout and did a wonderful job.

I used energy sage to bid several companies against one another. I chose solar sme due to their low interest rate and high quality equipment and micro-inverters. During the estimation phase I was sent contracts to sign that seemingly added $19,000 to the bottom line cost of the project. I inquired about this added cost which was not mentioned or noted anywhere in my documents that I had seen. After I asked about the increase I was advised it was a loan organization fee. I felt blindsided by this fee. I read all of the documents they sent me and the emails and never saw this fee mentioned once. After I told them I would seek secondary financing they said I could get same as cash financing but with a 6.99% interest rate rather than the .99 advertised. I plan to pay the system off quickly so I am not worried about the interest rate increase. After dealing with the financial side I was handed off to Dan M for the project and he was great! He handled every situation quickly and answered messages and emails almost instantly like a pro!! Solar sme is lucky to have this guy! The installers left a lot of trash at my home, zip ties, bolts, plastic protector pieces in my gutters etc, but they did a good job installing the panels, their electrician did an excellent job with his attention to detail and wire organization! The system went online the day they finished install, their was a hangup with some of the equipment but Dan made it right quickly! I highly recommend solar sme, just be careful with their finance dept!

Just completed install of my solar system using Solar SME, Inc. Project Manager Areej Y was great! She kept the project moving along and kept me informed along the way, always quickly responding to my questions! Very pleased with the service and work.

I had a very good experience with Solar SME. Omar D the project manager did a great job. He was always available for questions over the phone and by email.

Omar D project manager did a great job overseeing the project. He was available to answer questions over phone and email at all times.

Ray C of Solar SME was a pleasure to work with on our quest for going solar. He was courteous, professional, and extremely knowledgeable. Ray answered all of our questions thoroughly, in a timely fashion, and in a way that we could understand.

Fantastic service and good follow up. Thank you so much Solar SME and Faris specifically!

Basem, the project manager, worked tirelessly to have my problem resolved: I had a squirrel damage. He sent his team to change a faulty panel due to the rodent damage as well as he made sure I had a good grade rodent protection installed on my system. He worked early on the weekend to oversee the project and make sure the mission was completed.

My project coordinator was Johan. He did a fantastic job. I signed contract in late June. My solar panels were installed on September 28 which was right on schedule. I was told the entire process would take 3-4 months. Johan did a fantastic job answering all my questions and making sure the process went as planned

From the beginning, Raffy was right there to answer all my questions! From fine-tuning our initial quote to coordinating my login to the application to monitor the system - he was there. Very kind and professional and ready to help at a moment's notice. When I need a modification to my system, I know exactly who I will be calling - these guys are the best.

Many times I was ready to quit because of the amount of requirements, it was Denis from SME who kept me going through the 10 months the get it through PECO, bank, and state approvals

Solar SME installed complete home solar system. Worked with Ryan F(sr project manager) and he is very responsive, coordinated very well throughout the project and made project complete on time.

We had a great experience with the installer crew, who were friendly, professional, and communicative throughout the process. Shortly after install, one of the panels failed to come online. Basem Y and his team were able to troubleshoot, diagnosing whether the problem was the microinverter or the panel, finding that the panel was a dud. He coordinated an RMA and delivered a replacement panel as quickly as he could and now my system is operating at full capacity.