Solar SME
8.8
User Reviews
Star Rating
4.4
289 Reviews
Review Breakdown
5
85%
4
7%
3
3%
2
1%
1
3%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Mark Devlin
Great company! I’ve been able to save a lot on my electric bill by getting solar.
3 weeks ago
Grant West
The sales agent was great and answered all my questions. The installation process was very good. However, so far since Nov 2023 up until now (April 2024) my system is generating less than 20% of my power needs. This is unacceptable.
3 weeks ago
Joe Connolly
Our electricity expenses have almost completely reduced after we went solar with SME! We're happy with the financial savings. Nice work.
1 month ago
Ramakanth Tirunagari
Very professional and helpful. Answere all questions.
1 month ago
john kefauver
The consultants Hamdi and Ray did a most excellent job of presenting their product and finding out right then and there the answers to my questions. They were very knowledgeable about a less known rebate from my transmission distribution system as well. So far so good.
1 month ago
Justin
It was good service, I wasn't displeased with any part of it. It's quick, fast and your guys know what they're doing.
1 month ago
Philip John
Install and services are great. could improve on after sales service.
1 month ago
Venkat Mallannagari Austin, TX
Solar SME very good company, very reasonable in price, and quick to address any concerns that I experienced. It went smoothly. They were very responsive and they provided adequate resources to ensure my customer satisfaction was thoroughly complete.
1 month ago
Greg Norman Alvin, TX
It takes a while to get to install, but once everything arrived on site it only took one day for the system to be fully installed.
1 month ago
Glenn Sonntag Ardmore, PA
They were professional throughout the process and responsive to my requests. The system was successfully installed, and is working great.
1 month ago
Robert Keegan
Three managers changed over 8 months. Not met the code on outbuilding. Attempted to convince me to pay on survey after signed the agreement. Setbacks on short supplies. Delivered to wrong address that caused delay. Then installers not followed my location instructions. When I asked the company for revised the contract after canceled the part of trenching but they won’t and force me to get the cash after completed the system. However they don’t have money to give me the refund. Have to do the legal action- started w bbb now. Just very disappointed with company’s lack of integrity and malpractice. The team are not on same page between departments.
1 month ago
Amanda Golden, CO
Paid for 50+ solar panels, half of which did not work for over a year. Months of requests for assistance were ignored. Finally sent a solar contractor to fix the problem, but will not engage in a conversation about why this took a year to figure out that we had that many panels offline.
1 month ago
Steven
Not pleased with production compared to price. When I had issue it took weeks to resolve. Not sure my 25K investment actually works.
1 month ago
Ryan
They are a very good company, very reasonable in price, and quick to address any concerns that I experienced. It went smoothly. They were very responsive and they provided adequate resources to ensure my customer satisfaction was thoroughly complete.
1 month ago
Richard
I had a really good installer. He's very fast, efficient, and he worked with me. He would listen to my suggestions and he would suggest things. And it worked out really well.
1 month ago
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