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Solar SME

8.8

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User Reviews

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Star Rating

4.4

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289 Reviews

Review Breakdown

5 grade

85%

4 grade

7%

3 grade

3%

2 grade

1%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Ashish Maini Wexford, PA

It took about 3 months for the Solar panels installation. The whole process was pretty smooth with guidance and updates being provided by Solar SME at every step. They took care of all the approvals. Andre L who worked with me from start to the end was always quick to respond to any questions and was very helpful. I would definitely recommend them.

9 months ago

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Kyle opalk Temple, TX

Most of the process was great. I had some periods of slow responsiveness (having to email 2 or 3 times before they got back to me) but nothing too worrisome. Biggest issue I had was with the Solar SME installers -- they ALWAYS left trash and debris in my yard, some of it large enough that it would have destroyed my lawn mower had I not seen it in time... I found at least a dozen pieces of metal, plastic caps, wires, screws, etc. They need to do a better job of cleaning up after themselves.

9 months ago

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Jay Zimmerman

We recently finished our solar project with Solar SME and are very amazed and satisfied with the company and project in totality. We had gotten a solar quote from a door to door salesman of a different company, but decided to do some research and get other quotes to compare. Josh was our salesman, and he took the time to answer my questions, laying out technical specs and helping compare the system they designed to the competition. I never felt pressured into a sale, and Josh was very helpful in explaining some of the discounts and offers they had. Next, we worked with Henry our project manager. He worked quickly and was amazing with communication at every step along the way. He also helped to quickly replace a panel that was damaged in transit. Thanks to Henry and his management, the project was finished ahead of schedule. Our installers were very punctual, and respectful. Overall, we are very happy with the end result and thankful for the team at Solar SME for completing our solar project! We have been recommending them to our neighbors who have been curious about our new panels! Thank you Solar SME!!!!

9 months ago

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Steve Skapik Silver Spring, MD

I selected solar SME for my solar panel project. Everything progressed quickly and smoothly until final inspection by the county. It turns out that the previous home owner made some shady and out of code modifications to the electrical system that needed to be resolved before panels could get permitted to operate, PTO. At the time of the initial inspection, I specifically asked if the existing system was adequate for the pending installation and I was assured it OK. To be fair there was no problem with the Solar SME work but I felt misled and was facing additional costs to correct the previous owners work before the panels could be used. I was frustrated and quite mad. The problems were very obvious according to the county inspector and I should have been informed at the beginning of the project not at the end. In spite of my attitude, my project manager Cyril put up with my anger and kept pressing to get everything completed and operational to my satisfaction. Everything now is turned on and working well. Each day I check my power generation (hoping for sunny days) and my electric usage on nearly every day is less than the power I am sending back to the utility (negative electric bill). So, in total I’m satisfied with Solar SME but they get 5 stars only because of Cyril (ask for Cyril as your rep).

10 months ago

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Ivan S Murrysville, PA

Despite the challenge of starting the contracting process while my house was not yet built, we were able to get everything set up, installed and operating on a good schedule. A few bumps along the way (installer stepped through ceiling but SolarSME stepped up and paid for the repair, malfunctioning monitoring component replaced promptly) but overall, a satisfying process.

10 months ago

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Sunny Skies New York, NY

Just got done with my solar panel installation. Awaiting final inspection. The contractors worked hard, fast and safe to make this successful. I highly recommend this solar company. The delivery company broke a couple solar panels, I text Dan M who spearheaded everything and within the following week new panels were delivered. He answers promptly and checks to ensure I’m happy with this process. I’m so excited and cannot wait to be solar powered.

10 months ago

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Dev Kannabiran

The Solar SME team was very responsive, and easy to work with.

10 months ago

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Louis Coda Greencastle, PA

We chose SME to install our solar panel system after reviewing options available from EnergySage. The project began in June of 2022. My project manager was Areej Y. There were a number of steps that were required for completion. The panels were installed on the garage roof and the generated electric power was routed through a sub panel. After the initial proposal was made I elected to add additional panels for potential additional future needs. Getting permit approval had delays with some minor changes. Initially I was told that projects take 12-16 weeks to complete however with the permit delays now 20 weeks out from the start I had to put a hold on the project due to a 3 month overseas need. Once the permits were obtained however delivery of supplies and instillation went very well and was completed in April 2023. The final Permission to operate and a change in the power company electric meter took another 5 weeks. In June of 2023 the project was finally completed and operational. The biggest frustration was the difference in time estimates for completion of the project. I was very pleased with the services I received from SME. They were always available by email or phone. I was kept up to date with the status of the project. The few changes that occurred were appropriately handled. I don't know how the time delays could have been managed differently. Perhaps there were nuances that a local company may have handled differently but there is no way to know that.

10 months ago

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Zer0hype Dallas, TX

I had an issue with my Enphase microinverters but Faris was able to help me RMA them thank you!

10 months ago

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hailua178 Wayne, PA

Solar SME provided a great service, good quality and professional from A to Z. Zen H, a manager, worked with me since day 1 until the the project is finished. He followed up and answered all my concerns. My solar production is projected to 103% but actually produced more than what I consumed a lot daily, sometimes double. I’m so please with the system so far. Will see on the long run but I definitely refer to others to Solar SME.

10 months ago

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Mary Ramnanan Philadelphia, PA

“solar on metal roof” 1 2 3 4 5 Solar SME was the third solar company that my husband and I engaged since deciding to go solar. We have an unusual metal roof that the other companies were not able to accommodate. Andre at SME was great in making it happen. Andre communicated with us frequently every step of the way. Letting us know what was next for the project, getting us the financing needed, and the right installer who found out how to install the mountings while preserving our roof warrantee. He was very diligent in letting us know what was needed for each step. Andre was very active in making sure that the installer had everything that was needed for the mountings. Thank You Andre! We love our solar! Less

1 year ago

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Victor Maya Chapel Hill, NC

Glad to work with Raza k. He works very well and way quicker beyond my expectations

1 year ago

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DAVID BANKS Dallas, TX

Solar SME gave me the best quote on Energy Sage Site. In the second stage I start dealing with Andre L. He insured all equipment was shipped to my location for installation.

1 year ago

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Matthews Thomas San Antonio, TX

Provide poor information on the benefits of Solar.

1 year ago

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SeaBass New York, NY

It has been almost a year since I got my system installed and I have reached out for support a couple of times. I can say they take your concerns seriously and do everything in their power to try to resolve any issues. Mario A and Faris A worked on my problem and helped ensure my system was working properly. I have not been compensated by SolarSME for this review, but they did ask me to write about my recent experience.

1 year ago