Wasn't fully informed in regards to monitoring production vs consumption vs storing capabilities. Wasn't aware and disappointed that it all wasn't included in the purchase of the system. Also the installation wasn't without incident that caused us to have no phone, tv or internet service for over 24 hours; had to contact service provider to come make repairs.

1 customer service and not honest sales strategy when they installed the roof the people who did move my dish satellite and put it back wrong I emailed an employee at Momentum at the person said, yes send me the bill which I did for $150 but they didn't even reply to my email

The were professional from beginning to end. From the consultation process all the way to the energization. Reason not for the 5 star rating is because the app used to track progress could be updated with more information.

1 and messy scheduling and follow up. The solar panel has been installed for two months. There were no follow up on city inspection and repairs for the problems inside or outside the house after the inspections. The system is still not activated and as a customer, I have to do all the follow up myself. The salesperson and all other people are just blaming on the pandemic and no follow up and responses to my inquiries or complaints. Horrible service.

when u call them they ansewer right away

4 service ,very polite and friendly

We had a problem and they fixed it right away

No communication or information received

The personnel are very professional and polite

Everything was well explained with timely response.

Just installed will have to update my review.

I've yet to see the savings as they stated

I didn't like the installation process, I had the momentum solar guys come in and out of my house too many times on a rainy day. My floor got dirty and they used my bathroom and left a mess

Momentum seems to be lacking in "service after the sale". It's difficult to get a hold of some to speak to about my concerns. I'm beginning to wonder if if my solar panels are going to produce enough energy to offset the consumption of power. I often use 25 - 30 kWh in a day, but the panels (so far) barely produce 18 kWh.

Because they don't communicate . We started the transaction in September and was promised to have solar power before the end of the year and now it's almost end of January I still don't know anything