The salesman verbilly promised things that did not happen. I called the company was told my account manager would call me, that never happened. I was never told things I should have been told.At the present time I have 1 panel not working which has not been repaired.

Momentum seems to be lacking in "service after the sale". It's difficult to get a hold of some to speak to about my concerns. I'm beginning to wonder if if my solar panels are going to produce enough energy to offset the consumption of power. I often use 25 - 30 kWh in a day, but the panels (so far) barely produce 18 kWh.

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Because they don't communicate . We started the transaction in September and was promised to have solar power before the end of the year and now it's almost end of January I still don't know anything

they were easy to talk too and the install went great

I didn't like the installation process, I had the momentum solar guys come in and out of my house too many times on a rainy day. My floor got dirty and they used my bathroom and left a mess

Sales and installers were great. The administrative has not been good.

A few problems with scheduling. Took awhile to get everyone on the same page and to finish

Because they did not did there work on time and salesman unprofessional and the manager

They don't care in customer needs, once the panels are installed, it's not important if they work or not

Great customer service , lowered my bill in half, environment friendly

I am still awaiting my sheet rock repairs which they seem to never been able to schedule despite my complaints

Information provided by the company is confusing and in some cases wrong. Needed to do a lot of research on my own and submit a number of questions before I had an accurate picture of what the system was, how it would work, and my expected return. Sales people definitely need training.

They don't keep you informed what's going on. when I called my rep, he says they will call you today but never do

Caused roof leaks then more roof leaks and terrible at correcting interior and exterior danage that they caused. Terrible communication. My friend in Orlando was talking to momentum and a 2nd company but their sales representative was way too aggressive and started having an attitude. I also steered him away from momentum with my experience as well as the reviews he has seen from others.