Everything works as advertised. No complaints

I liked that the whole process of getting SunPower installed was easy and everything was explain on how it works.

I liked everything about SunPower. The price, installation, and follow up. My last bill was $50 and that was for gas and other charges. I normally pay about $250 for this month year after year. I'm looking for a solarpanel cleaner if you have any recommendations.

Relatively competent. Knowledgeable and open to suggestions.

The best app that tells solar and electricity used in house

I had no complains in the process it was smooth and fast

There were issues and my installation was rescheduled several times and When I called regarding the scheduled date I was told it was not scheduled and I would be waiting two more week. This was unacceptable after already being rescheduled three times and only finding out there were delays when I called a few days to confirm the installation. Second issue my system has been in for 6 months and has never produced the rated kw rating at best is only produced 82% of what I was told it would produce

Love our SunPower system. No electric bill and no connection fee. Plus helping the environment. Made sense to us.

Easy transaction and the system is working very well

I fully expect that this review will not be posted since this is a site paid for by the companies represented. This is about their lack of service and failure to respond to warranty issues. Our SunPower system failed in February 2023, I have been trying to work with them since March 14. They finally sent a tech team 6 weeks after the initial efforts to diagnose and repair our system. At that time, the technician confirmed that the junction box (and therefore our system) was "fried" and were lucky that the house did not catch fire. We have been "escalated" to “level 3” and assigned an “executive support person,” in April from whom I actually received 1 telephone call. Multiple telephone calls that are never returned, emails with lame excuses, promises to return calls by the end of the business day are just a few of the examples of ongoing efforts to get SunPower to stand by its warranty. And now, we've heard nothing from our support person for more than 3 weeks. We have been lied to, ghosted, given multiple case numbers and excuses as to why they can't come back and fix it any time soon...or maybe ever. The latest excuse is that they are "waiting for needed equipment" to repair our system. 4 months of trying to get them to fix their products and being treated so disrespectfully is unprofessional and ridiculous! The irony of course is that they have a major solar equipment facility about 30 miles from here. Evidently, junction boxes, wiring, fuses and maybe even an inverter are too scarce and exotic to even give us a date when we might get back on line. The "escalation specialist" job title should be retitled "obfuscation specialist" since SunPower seems to have no interest in providing customer service that results in actual service.

I cannot stress enough that the customer service by this company is the worst i have ever experienced. If you have a problem with your system (poor performance and two faulty inverters since we've had the system since installation) as I have had, good luck trying to get a solution. My first faulty inverter took close to 9 months to replace and and the second inverter is now closing in on 1 year. ONE YEAR!!! How could a repair take one year!!?? This is unbelievable! My case has been transferred internally form rep to rep with no solution to date. Even when everything was working properly, the system has under performed since installation to which they finally agreed to add 4 new additional panels to my home. This process has been ongoing for a little over a year now with still no installation date in sight. I regret leasing anything from this company and would never recommend this company to anyone. My neighbors have used other companies for their solar panels and have not experienced anything close to the miserable service this company offers.

Have had no issues at all and enjoy the ease of the app.

After a few technical glitches early on with the app, the solar panel system and the app have worked flawlessly. SunPower was very responsive to any questions I had.

The installation process went very fast, smooth, and clean.

Great products and warranty, but the best part is working with their outstanding local dealer/installer, Freedom Solar.