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Solar Energy World

7.6

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User Reviews

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Star Rating

4.5

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626 Reviews

Review Breakdown

5 grade

61%

4 grade

30%

3 grade

5%

2 grade

3%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Matt

I wanted to save money on my electric bill, and I'm not entirely happy with the system they got me. The salesman said I'd get an extra hundred dollars a month by switching to solar, and that was true for the first month. After the following months, I was getting only an extra of 3-4 dollars a month. The installation process was fine, but the overall savings of the solar panels isn't worth it to me.

4 years ago

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Susan

Installation went alright, they came and did a lot of drilling and banging. It took about two days. I think their equipment is good, but my control panel went bad shortly after they put it on, and they took quite a while to get a new control panel.

4 years ago

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Allen

The staff was very knowledgeable and helpful, without being pushy. They helped me make the best choices for my panels. Whenever I call or email them, they're very responsive and handle everything I need. Installation went quickly and they fixed any problems necessary.

4 years ago

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Bryan

When I first called to learn about Solar Energy World, they were very nice and professional. Installers were nice and finished quickly. The equipment is nice and we haven't had any problems. It works as advertised, and they are very professional and easy going.

4 years ago

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Christopher

One time when I had an outage, I was able to get a response from them quickly. They're pretty good at communications - I have a strong relationship with their customer service. The installation was quick, and I have no complaints from that process.

4 years ago

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William

Problems are minimal with this company. I haven't had a problem, and they've solved all issues easily. Everything has run smoothly.

4 years ago

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Barbara

The salesperson we talked to was very good and knowledgeable. Installation was great, and they did a professional job on my house.

4 years ago

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Susan

The technician that helped us was extraordinarily knowledgeable. The majority of individuals we've dealt with had a few delays in getting the final certification, which was a little frustrating. Overall, most of the people you work with are fantastic. Installation went smoothly with the exception of one hiccup, but they were able to fix it.

4 years ago

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Marty Beam

The deals and pricing offered by the company is what led me to purchase their product. Installation didn't go very well, and I had them come back twice to fix things they messed up. The equipment seems fine.

4 years ago

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Paul

Installation was fast, and they were done in a day. The equipment is good quality, but they had a problem with their supplier sending them defective materials. They've replaced all those materials in an expedited manner. Their customer service is always there to help with issues. They are a very trustworthy company, and I've already recommended them to several friends.

4 years ago

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Peter

Customer service has been very responsive and have answered questions that I've had in the past. They went faster in the installation than they had explained. They finished early and cleaned up after themselves.

4 years ago

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Michael

After doing my research, I decided to go with Solar Energy World. I've had a few problems that I've contacted customer service about. They've corrected the problems. The installation process went well, and I'm very happy with the technicians. The salesperson came out and described everything that would be done. They protected my home during installation, and helped inform me about how they've protected my home. I'm happy with the overall installation and explanation of everything they were doing. I've already recommended them to several friends of mine.

4 years ago

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Elizabeth

I interviewed 3 companies before using them and I thought Solar Energy World's salesman was more prepared than the other two. They've been wonderful in keeping me informed. The installation was professional and went quicker than I thought once the permission was given. I haven't had any problems so far with my solar panel equipment.

4 years ago

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Emory

Installation was one of the best things I've ever seen. I'm an engineer, and watched them do an excellent job. They were quick and did it smoothly with no problems. It was a very well thought out job. I don't have an electric bill, and overall they've done an excellent job.

4 years ago

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Tammy

I've only had to call customer service about one issue. I didn't have a good experience with the tech support because they were pretty snippy with me. The installation guys that we worked with did a great job.

4 years ago