Solar Energy World
7.5
User Reviews
Star Rating
4.5
628 Reviews
Review Breakdown
5
60%
4
29%
3
5%
2
3%
1
2%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
William
We've had a few unanswered questions in terms of all our panels aren't producing as much as we wanted. Other than that, installation was smooth. We just haven't been getting as good of a return on our panels.
5 years ago
Emory
Installation was one of the best things I've ever seen. I'm an engineer, and watched them do an excellent job. They were quick and did it smoothly with no problems. It was a very well thought out job. I don't have an electric bill, and overall they've done an excellent job.
5 years ago
Tammy
I've only had to call customer service about one issue. I didn't have a good experience with the tech support because they were pretty snippy with me. The installation guys that we worked with did a great job.
5 years ago
Anthony Thomas
When I talked to a gentleman from the company, he was pretty knowledgeable and walked me through things. We had a problem last year with our system, and we needed an update. the guy came out and finished everything out in a timely fashion. The installation was great, quick, and easy. Everybody involved cleaned up and did a great job. I'm saving money on my bill, and every time I call they answer my questions.
5 years ago
Levi
My experience has been pleasant throughout the entire process. I haven't had any issues and the customer service has been very helpful. Their installation process lasted a couple of days from start to finish, and they were really in and out during that time. We haven't had any issues yet with the equipment. We pay a reasonable price for solar, and I have no reason not to trust them. I've recommended them to a few people.
5 years ago
Bradley
Customer support was very communicative and responsive to inquiries I've had. The installation took place over 2-3 days and it was fairly straightforward. There were a few minor errors, but after the install they cleaned up. One thing I don't like is that the data from my panels is a little disorganized online, so it's hard to understand. There was also a small discrepancy from the advertised solar production and the actual production.
5 years ago
W
Initially, I haven't had any complaints or issues. The installation went smoothly and timely. The salesperson that worked with us was very knowledgeable and honest. They are very accessible if we have questions.
5 years ago
Benjamin
I had a lot of questions before I went with Solar Energy World. The gentleman answering my questions was very polite and understanding. He explained things well to me, so I decided to go with them. Installation was professional and they were very courteous to me. My system has been working beautifully and it's profiting well. I'm glad I spent my money on this system.
5 years ago
Joseph
Customer service answered all questions we've had for them. They explain everything in detail and tell me how everything will go. They were very respectful and professional. The equipment worked as advertised, and there were no problems at all. They finished in a timely manner. We've had a wonderful experience with them!
5 years ago
George
They completed the installation pretty early, but it was professionally done. We haven't had any problems with our equipment.
5 years ago
Doug
Solar Energy World was very professional and did the installation cleanly, smoothly, and in a professional manner. The system has been running continuously for 4-5 years now with no problems. It's very dependable.
5 years ago
Lawrence
Any time we've had an issue, they've resolved it promptly and effectively. When they installed the system, they showed up and did the work they were supposed to.
5 years ago
Kevin
The price was good with this company, and they seemed to be very reputable. Anytime I need to get a hold of them, they're easily accessible and responsive. Installation went smoothly and they were completely finished in two days. I haven't had any major problems, and any minor problems they had were fixed very quickly.
5 years ago
Brian
I've been very satisfied with our solar panels. We had no hiccups in the installation, because they did their job well.
5 years ago
Tom
Installation went well, we thought we'd have to replace shingles or boards, but everything went well. We have had no problems and they did a great job. We recommend them all the time. One thing I would say I don't like is that we're not getting credits anymore with this company.
5 years ago
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