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Solar Energy World

7.6

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User Reviews

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Star Rating

4.5

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626 Reviews

Review Breakdown

5 grade

61%

4 grade

30%

3 grade

5%

2 grade

3%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Silver Spring Customer

Customer service was responsive. When they started they got the job done very quickly.

4 years ago

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Jeff

I would never recommend this company to anyone. The salesperson who came to our house to sell the panels told us several lies. They've made so many errors in my experience with them. The installation went okay, and the people who installed the panels were quite excellent. There were errors in the plan they were given by the salesman, so there definitely were a few problems.

4 years ago

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Michael

Customer service at Solar Energy World is very responsive, personable, and friendly. The installation was seamless, and they were very professional and polite. When they came to install, they showed up, cleaned up their mess, and didn't interfere with our life. The panels look nice, sleek, and were professionally installed. We haven't had any issues with them, and they work extremely well.

4 years ago

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John

Unfortunately, I've had an open service ticket and zero response so far with the company. The installation went well, however it was a bit drawn out longer than necessary. I'm not getting the energy production I was promised, and I'm not getting any response from the company for help.

4 years ago

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Thomas

Installation ran thorough and smoothly. The company is very good at answering all our questions, and have been responsive to our concerns and needs. The panels have held up well and looks good on our house.

4 years ago

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Phillip

Solar Energy World has poor customer service. The installation didn't take very long, and the service has broken more than twice and they're unable to fix it in a timely manner. I received an electricity bill and they said they'd take care of it. Because I didn't receive the amount of kilowatt hours I was supposed to, I never heard back from them to fix the system.

4 years ago

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Anil

I have gotten good responses from the company. We've been very pleased with the chief electrician. We've had great results with our panels and our energy is performing well.

4 years ago

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Joseph Construction

My builder recommended Solar Energy World to us, and we think the company is very thoughtful in their recommendations of products for our home. They make wise recommendations in adding a few panels that would garner more electricity. The installation went flawlessly, and they work perfectly. This company is run by wonderful people with a wonderful service and product.

4 years ago

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Joan

I had some issues with this company and my questions weren't addressed right away...eventually everything was taken care of. As far as I know, the equipment is fine. There haven't been any issues or problems with them since they've been installed.

4 years ago

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Andrew

The salesman I talked to was very knowledgeable. He provided a personal touch, which is probably the main reason we went with Solar Energy World. The installation process was smooth and professional, and I've never had any issues reaching out to them. They've always gotten back to me quickly. I've already recommended this company to others.

4 years ago

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Navara

So far we haven't had any issues with customer service. The installation process was very stress free for us. They finished quickly and did a good job. They made sure our yard looked nice when they finished afterwards. Overall our experiences with them has been positive.

4 years ago

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Joe

We really enjoy how available the customer service reps are. The installation was done in three days and went smoothly. I'm very pleased with their service. They are a good quality company, and sell a dependent system.

4 years ago

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Ron

Sometimes it's hard to get a hold with customer support at Solar Energy World. The installation process was fine, and I think the quality of the panels and system are good.

4 years ago

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John

In installation, they called me to set up a time and showed up in time. They cleaned up after themselves, and did everything as planned. I haven't had any issues with the equipment.

4 years ago

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Susan

Installation went alright, they came and did a lot of drilling and banging. It took about two days. I think their equipment is good, but my control panel went bad shortly after they put it on, and they took quite a while to get a new control panel.

4 years ago