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Solar Energy World

7.6

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User Reviews

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Star Rating

4.5

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626 Reviews

Review Breakdown

5 grade

61%

4 grade

30%

3 grade

5%

2 grade

3%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Jo-L

Very low pressure. There was an honest review of the suitability of my home for solar panels. All my questions were answered patiently....and I am very low tech. My sales representative obviously loves the product he was selling.

3 years ago

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Jan Bethesda, MD

The sales person was excellent, explained all aspects, was positive and realistic. The company has the expertise to do projects well and their cost structure is much better than any of the big chains that have expensive overhead. The permits and other paperwork were done well and the project was completed as promised. I would recommend Solar Energy World to anyone.

3 years ago

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Zee L Snyder Rockville, MD

Brent was very informative and helpful in explaining the entire process and how the team monitors. In addition, Ralph who did the site assessment was very considerate. Both guys were very patient with my overly excitable and crazy barking dog too.

3 years ago

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Ricardo Millville, NJ

The sales representative Victor D was exceptionally great. He explained everything to me and walk me through the process. He responded to all my question via email and text. The installation crew was great. They clean up after every work day. My garage door was damage accidentally and the company dealt with the replacement. The field supervisor Henry D came in on a Saturday to make sure that work was done properly with my garage door. Office staffs was great to let me know the status of my paperwork with the City inspection and the interconnect application. I just received a copy of the part 2 interconnect application and I am looking forward to get my electric meter swap and get my Certificate of Operation to get started with my Green investment for a better and clean energy alternative.

3 years ago

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utpal p North Wales, PA

Solar Energy Wolrd has excellent communication, my work was done professionally and highly recommend them.

3 years ago

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KDKEANE

Everything was explained to me and my wife. what they told us they did,.they finished when they said and then they cleaned up before they left.

3 years ago

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Anonymous

Everything was fine except that our salesman was not upfront with a few things and then not completely honest.

3 years ago

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Real estate Richard

They were quick and efficient to first install a brand new roof and then to install the solar panels.

3 years ago

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Brian V

Overall, I think this is a good company to work with- I reviewed solar providers and shopped around quite a bit before signing with them, and their employees are hard working with good intentions. My rating is skewed on the low end, however, because the installed system delivers approx 20% lower kWh than promised when i signed because the original estimate greatly overestimated the number of panels that could be placed on the southern-facing roof. When this was discussed with me prior to install, the discussion focused entirely on the aesthetics of panel placement on the house, and I was not informed that the production would be less and would no longer cover my annual power consumption. Solar Energy World finally explained this to me 6 months later when I called to ask why production was less than expected. They apologized profusely for the "poor communication", but could not provide any remedy, claiming that their production warranties are tied to the number of panels purchased, and not the annual production estimate that was at the top of my contract. I do not believe the company was intentionally misleading- they make deliver good products and the install looks great- but the lack of communication in my specific situation and unwillingness to remedy the lower than anticipated energy production are the reasons I cannot recommend them quite as highly to my friends and neighbors as I did before.

3 years ago

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Rozanne & Chris Williams

Great service. Prompt return of phone calls. Very knowledgeable staff at all positions. Installation team was fabulous & explained everything.

3 years ago

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David H

From designing our system to installing it these guys did a wonderful job.

3 years ago

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K. & J Nelson Washington, DC

Great experience from beginning to end. From the Sales people to the office staff and finally the crew that did the install and carefully worked to make sure install was and still the best of its type in my neighborhood.

3 years ago

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Anonymous

Although the final product is fine, the installation process left much to be desired (the electrical work failed the county inspection).

3 years ago

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Fred

Explained costs/benefits clearly. Very courteous, professional, excellent price and workmanship.

3 years ago

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Average

They damaged a item that is not replaceable in my attic during the install. They paid me for the damaged items, but it took a while took get it. My roof had a bad leak after the install as well, but they were fast to come out and fix that.

3 years ago