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Solar Energy World

7.5

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User Reviews

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Star Rating

4.5

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628 Reviews

Review Breakdown

5 grade

60%

4 grade

29%

3 grade

5%

2 grade

3%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Raphael Upper Marlboro, MD

I didn't have any problems with the installing. Everything went very smoothly. They are great, and have saved me a lot of money.

5 years ago

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John

If I ever had problems with the solar panels, or they're not producing right, they take care of it. They're very knowledgeable and professional to work with.

5 years ago

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Charles Elkton, MD

We went with this company because of the accessibility, pricing options, and their willingness to work with us. I've never had a problem with them.

5 years ago

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Maurice Aquasco, MD

Installation went smoothly, but we have one problem panel. I have to keep calling them and telling them that it's not working properly because it's defective.

5 years ago

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Robert Oakland, MD

Customer service has always been responsive and good at what they do. The installation process went smoothly and they got the work done quickly and efficiently. When we bought our system, we were led to believe we'd get a better payment for those credits.

5 years ago

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Charles Clinton, MD

The equipment works well since it's been installed, and we haven't had any problems. Installation went perfectly.

5 years ago

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Andres Severna Park, MD

We went with Solar Energy World because they had better panels and financing. Their customer service has been very prompt and good at answering any questions I had. The installation is quick and clean, and we haven't had any issues with the equipment.

5 years ago

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Shelly Goldsboro, MD

The customer service representatives were very helpful and answered all the questions I had. We had a malfunction and they came right out and fixed the problem within 3 days. We are paying less than we were before, so overall it's been a good experience. I've already recommended them to people I know.

5 years ago

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Arlene Olney, MD

We were very impressed with the salesman. We had a problem with a leak in our roof, but they found it had been a raccoon that had gotten under our roof tiles and they were able to diagnose and quickly fix the problem. We haven't had a single problem since then. One thing I don't like is that they have an optional service charge that's $800. We haven't once done it, and haven't had any problems. I wonder why they have that bait and switch to get more money out of you. The solar really does reduce our energy bills.

5 years ago

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Dave Edgewood, MD

The people who came to install were very courteous, and came to do their job well. Our electric bill has only been about 12 dollars.

5 years ago

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Carla Baltimore, MD

When I called customer service, they couldn't actually answer my questions, they just sent me something about how to set it up. The installation process went flawlessly. The materials they used are good quality, and we don't see any flaws in what they used. When my representative came down, he didn't disclose that each year's payment would go up until it's fully paid.

5 years ago

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Eric Baltimore, MD

Solar Energy World has been fantastic from the beginning to work with. They talked through all our options. We had some squirrel damage after about a year after installation, but they were able to fix it pretty quickly for us. We've seen immediate savings in our electric bill, and our payment for the panels is less than what our electric bill was previously.

5 years ago

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Kenneth

We had multiple picks for solar companies, but we went with Solar Energy World. Customer service has answered all my questions. Installation went very well.

5 years ago

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Alicia Denton, MD

Any time we call into our specific customer service representative, they answer our questions promptly. We've had the solar panels for two years and haven't had any issues with it.

5 years ago

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John Sparrows Point, MD

Customer service is very receptive every time I've called them. We've had a few minor issues, but they work quickly to fix them. The installation was very fast and efficient.

5 years ago