Momentum Solar
6.9
User Reviews
Star Rating
3.8
768 Reviews
Review Breakdown
5
53%
4
15%
3
8%
2
7%
1
17%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Rebecca
Sometimes it's hard to get in touch with customer service. The installation went as discussed so it went by just fine. I've had a great year with them so far, with no problems. I definitely see a difference in my bill.
5 years ago
Kevin
I made a very bad decision going with this company. The installation was neat and clean, but the solar panels have never been turned on. It's been a whole year, but they haven't turned on my panels. I would love to arrange them to come turn everything on. I arranged for inspectors from the company to come, but they never showed up. Customer support promised to have everything taken care of, but nothing happens still. It's ridiculous that I've been dealing with this. They have not completed their job.
5 years ago
Meryellen
We really enjoyed our interaction with the salesperson. Their customer service is really good, and they're always informative and giving us updates as to the status of our order. They answer all our questions. They only took one day with installation, and the technology is very advanced. The value for the money is great, and I would highly recommend them to others.
5 years ago
Dave
Every time I have an issue with this solar company, they fix it or figure it out for me. Installation went pretty smoothly, and they only took about 2 days to complete it. The panels seem to be producing a lot of power for the city.
5 years ago
James
They installed my equipment as quick as possible. It looks pretty good! Everyone in customer service is so nice.
5 years ago
Clay
This company is honest. They get everything done they say they will, and don't hide anything from me. I've already recommended them to other people.
5 years ago
Earl
Momentum Solar is the first company to offer me ground installation instead of rooftop. Unfortunately, their customer service hasn't answered all my phone calls and have not solved my issues. The installation process went fairly well, but took a bit longer than expected. The equipment is high quality.
5 years ago
Aline
I'm not a very happy customer. I complained to the company that my bill was around $300, but it is supposed to be much lower. I keep asking for a copy of what they estimated my bill to be, but they haven't sent it yet. I'm taking the steps to remove their system, but it's still here. I'm upset that I'm paying more for electricity than I was before. I would never recommend them to anybody, and they gave me a lower watt panel than I had asked for.
5 years ago
Maria
Momentum Solar has very good customer support. I've never had any trouble with their equipment. I've already recommended them to people I know.
5 years ago
Jim
The installation process went fairly well, but they left their mistakes because not everything was installed right. Customer service is hard to get in touch with.
5 years ago
Kathy
Momentum Solar has been very responsive. The installation went somewhat smoothly with a few problems, but overall it went fine.
5 years ago
Armenia
Whenever I call into Momentum Solar's customer service, they know how to answer my questions and fix any problems I have. The installation went smooth and I really like their equipment.
5 years ago
Michael
Customer support is pretty prompt in returning my phone calls. Installation went smoothly without any hang ups, and I haven't had any issues or problems. Nothing has gone wrong in the year I've had the panels.
5 years ago
Candace
I love that the panels are locally made in America. A lot of people in customer service followed up with me throughout the entire process and always answer the questions I have. The installation took a long time, but they made it into a whole day process. I haven't had any problems with the good quality panels installed on my roof.
5 years ago
Anonymous
The installation went very well. The system and equipment works great. I would recommend this company to others.
5 years ago
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