Momentum Solar
6.9
User Reviews
Star Rating
3.8
768 Reviews
Review Breakdown
5
53%
4
15%
3
8%
2
7%
1
17%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
goodred2 Chelsea, MA
If I could give zero stars I would. Thankfully they were so inept at even scheduling the initial consultation I got extra time to read these other reviews and decided not to do business with them. I had an appointment at 10am THAT THEY NO SHOWED FOR. I called at 10:15 and they said a scheduling snaffu occurred and rescheduled for 1:30 on the same day WHICH THEY NO-SHOWED AGAIN. I called at 1:45 and they claimed “they didn’t know what happened so they rescheduled yet again for 5pm same day. Around 3:45 they called me and said their team could not keep the appointment because I have a roofdeck and they cannot install panels on a roof deck. Despite me telling them the dimensions of my roof, the dimensions of the pilot house on my roofdeck, no one physically coming to my house AND me telling them about my roofdeck on the first and second calls, they insisted they couldn’t install any panels. I asked the dimensions of their panels so that we could easily agree or disagree on that determination and the customer service person, WENDY, had no idea the size of the panels or how to get in contact with anyone that did know. As much of a nuisance it was to have lost a day, I am EXTREMELY HAPPY to have not done any business with Momentum. If this is any indication of their professionalism (lack-thereof) and/or customer service (which seems to be the case based on several other reviews), they are inept and should be ashamed !
2 years ago
Bradley Burdette Cape Coral, FL
This company is a mess. They offer bonuses that they don't pay. The management will lie to you on a daily basis. They ask you to call people on the DNC list over and over. They block the CRM so you can't see your work performed. Terrible ! Not Amazing with multiple lawsuits.
2 years ago
Jaron Murrieta, CA
Lots of issues because of simple mistakes on Momentum's part that led to it taking over two months to get solar installed and another 4 months to get it turned on.
2 years ago
James Koker Rosedale, NY
Excellent work overall and great work. I will recommend this company
3 years ago
Maria A Kassomenakis Hartsdale, NY
Efficient, no headache for home owner, they do everything from A to Z
3 years ago
Karen Isme Brentwood, NY
Efficient and great customer service. Install was very well done and don’t even notice the panels on the room, absolutely love it.
3 years ago
Thomas Gernon Brentwood, NY
The ease of getting up and running, everyone I met was extremely nice and informative
3 years ago
Olusegun Odeniyi Spring, TX
Good service and communication. Friendly yet professional and took care of everything.
3 years ago
Isaac Willis, TX
Quick attention to service and friendly staff or workers
3 years ago
Vilma Villegas Moreno Valley, CA
Efficient, reliable, and very helpful when it came to communication.
3 years ago
Raj Jamaica, NY
Needs improvement- poor communication. Before service agreement multiple calls and walk-in afterwards no return call or contact.
3 years ago
Junior Garfield, NJ
Excellent work, very courteous, cleaned up after they were finished
3 years ago
Grant Morrisville, PA
Extremely easy process from start to finish. They handled everything.
3 years ago
Jorge New Haven, CT
Workmanship and pricing. They helped me with my new roof since they install roof and solar.
3 years ago
Wilber New Haven, CT
Worse ever price too high not benefit from it
3 years ago
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