Freedom Solar Power
8.0
User Reviews
Star Rating
4.2
174 Reviews
Review Breakdown
5
64%
4
16%
3
5%
2
5%
1
10%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Jesse Jones
After 2 1/2 years and $75K investment on my part I still don't have a system that works. Power generation is far less than promised and customer service is poor to non-existent. I wish that I could write a superlative review but I cannot; it's been a very bad experience for me.
1 week ago
Louis
2 weeks ago
Wendal Dorsey
Panels are great, producing about 60% of my electricity as discussed. However, they were tooooo expensive.
3 weeks ago
John
I was told the off set would be 100%. I did not know that meant I would pay my electric bill and get 0.1cent back per kw. So I get $13.00 discount off of my bill for what I generated even though off set is more to the grid than I take from the grid. I was told companies can even match but the ones that do not cover my area. Im hoping summer will have better rates.
3 weeks ago
Jeff Glass
Very pleasant and prompt service. Easy process...now I have solar power and a backup power wall.
3 weeks ago
Dave Larsen
Freedom Solar has successfully installed 1 Commercial and 4 Residential Systems for me over the years. Every installation was completed on budget and on time with excellent results. We look forward to additional systems over the months and years to come because we can anticpate the outcome.
3 weeks ago
Michael
Their installers destroyed a new, 2-month-old roof. Each repair attempt was ludicrous and ultimately resulted in a leak that was so severe the ceiling inside the house caved in. The roof was finally replaced and solar reinstalled and we are whole, but it took months and lawsuit threats to get it accomplished. Never again.
3 weeks ago
Juan Tejera San Antonio, TX
It’s a really good company with very professional people who can help with any questions.
1 month ago
Renee DuPriest Denver, CO
Loved the entire process. The company is amazing and very professional.
1 month ago
Jacob Mathew
Mike C was great and made me comfortable throughout the process
1 month ago
Beverly LaFrance Austin, TX
I don’t see it in my electric bill each month. They are the same.
1 month ago
James Bower
I really like the app! It seems very well in sync with what the sun is doing RIGHT NOW!! I enjoy looking at the analysis to see when we’ll actually be banking energy as our system went online in September and we still were paying for some electricity.
1 month ago
Andrew “Lonrem” Kuehndorf Houston, TX
Sales Rep was responsive when we followed up with more questions and concerns. Communication with Support and Install teams has all been through text messages which allows for asynchronous communication and a clear record of what they've promised. Technician waited 16 hours at our house waiting for Centerpoint to restore our power so they could finalize installation. Top tier support and care.
1 month ago
Rick Trommer Forney, TX
No more worries about power glitches our outages with my system. My monthly power bills have dropped by over $125 to $165 per month. I’m now able to run my home at night with just my Tesla PowerWall and again I have no concerns with outages or problems with my utility supplier. Money very well spent!
1 month ago
Gj Fingar Kissimmee, FL
Headaches ever since I got involved with the company. Installed solar panels wrong acted like it was something we did to make the circuit breaker pop constantly to the point we didn’t turn it back on till they could get around to checking the system put A month later they finally do turn back on the breaker then say that’s what’s wrong. Of course breaker popped again. Called back and they acted like it was our fault. This whole time being charged for service and Duke electric also. Finally came out after sending them a picture of our fuse box and guess what! It was wired wrong 😑. No apologies or return of money we were paying double for four months! Stay away from this company if you want to keep your sanity. 😞 p.s. now it’s winter and it’s not putting out enough so gain we are paying double still!
3 months ago
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