Freedom Solar Power
7.9
User Reviews
Star Rating
4.2
174 Reviews
Review Breakdown
5
64%
4
16%
3
5%
2
5%
1
10%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Hawk T Mendenhall Austin, TX
They were great. Installation team awesome. Everyone very responsive
2 years ago
Liz Baker Austin, TX
They have always been responsive and friendly, the product is excellent and competitively priced, and their customer service before, during, and after install is exceptional.
2 years ago
Mark Waco, TX
Been excellent except they lack direct communication
2 years ago
Philip Warren Austin, TX
Great install experience and knowledgable staff. Very efficient panels which better used the available space on our roof.
2 years ago
Raxter Austin, TX
I spoke to several companies and Freedom’s agents were more attentive and got me more information.
2 years ago
Rajappa Austin, TX
On the price side, it is a little high but they are a better option for solar panels. They are efficient.
2 years ago
Morales Austin, TX
The sales rep was very friendly and knowledgeable and patient with us. They were quick to get it installed. It look less than two weeks. We thought it would be longer than that. Our biggest problem was with the electric company but that didn’t have anything to do with Freedom solar. Everything is working well. It is producing as we expected.
2 years ago
Lohse Austin, TX
The panels are producing in excess of what we thought it would. The equipment is top notch. We had an issue in the first month or two. We weren’t sure if the breaker was done on one of our HVAC units and they came out even though it wasn’t directly related to the solar and helped troubleshoot the system.
2 years ago
Anonymous Austin, TX
Freedom Solar Power's customer service is pretty bad. I wasn’t impressed with how they handled my issue. I think it is also expensive for the value.
2 years ago
Jim Austin, TX
I live in a remote location so getting service can be many weeks and that is not really acceptable. If I had known that I would not have chosen them. I had a failure early on. I am a retired instrument engineer so I like to up with stuff. I don’t think the average person would have noticed. They didn’t tell me I had a problem but they did help me rectify the problem but it was a long, drawn out procedure.
2 years ago
Rajesh Iyer Round Rock, TX
The installation was completed ahead of schedule and Freedom Solar Power took care of handling all the approvals with the HOA. The installation team had masks and maintained social distance amidst the pandemic. After almost a year, I have not had any problems with the installation
2 years ago
Robert gray San Antonio, TX
Did not save money. Want to sell house and won't recoup any money. Horrible decision
2 years ago
Richard Hrabik Leander, TX
very experienced and thorough. They are also very responsive and did an excellent job at installation
2 years ago
Stevan Perez Converse, TX
Best price, scheduling, and quality. Great customer service.
2 years ago
Tina Jones Copperas Cove, TX
They've done a great job installing the solar panels and they are working well.
2 years ago
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