Very easy to work with showed up on time got the work done in a half of day cleaned everything up like they where never here. Would definitely recommend to somebody else.

My wife posted this earlier on the Vivint site and it was taken down within 30 minutes. That has to tell you something.... Do not be fooled by the estimates Vivint offers on the potential savings you might see. They are vastly inflated and a misrepresentation to get the sale. We were promised 20-40% savings. We live in sunny southern CA so weren't worried about getting the sunlight. We are barely saving a couple of dollars a month and got a SURPRISE bill from the power company at the end of the year for over $400. (also no explanation from Vivint on that process). Customer service has been AWFUL, took them a month to figure out the totals, offered no compensation, no empathy, no apology, no shortening of our contract, no opportunity to speak to a supervisor...only the "solution" to put MORE panels on my home so that they could make MORE money off of my property. They are not concerned with the environment or my satisfaction. They are only concerned with how much money they can make off of us. Straightforward, disheartening corporate greed. I have been, and continue to be, terribly disappointed with both the reality of what I am stuck with and the most horrible customer service that we have ever experienced.

We have saved a lot of money and concerning I am retired it allows us to stay on budget.

A twenty year lease is too long. They have saved me very little, as was promised. I live alone and have far too many panels for my usage. Told me to get two electric space heaters for winter to stay warm, glad I did not their "Bank" as they like to call it died after two months and still paying my usual Electric Supplier the same amount I did last year. A nightmare from the start. Oh dear, why did I let that salesman in????

Vivint is the worst company I ever had the misfortune of dealing with. The sales representives were wonderful, the installers were wonderful. The whole process from start to finish took a year. I thought it was worth the weight untill billing started. Never received a bill for months called them they had all the wrong accounts and information. Caught up on everything owed. However account information was never resolved for another six months. All they know how to do is withdraw illegally directly threw your checking account double dipping at least twice a month causing your checks to bounce. They have repeatedly done this with no regard to their errors or compensation for the errors they caused. Finally had to make an account just for them and check daily for an invoice which was another ordeal as the company refused to send one informing us how much we owed monthly. But higher management said this is illegal and they will not send paper trails but will post an invoice once a month, So just when we thought we had the money transfers under control we find out we owe 1 cent for the past month and that Vivint with no warner or reason shut the panels off. My husband called feeling we've been insulted and abused beyond words asked them to take the panels down that we have had enough and they treaten us with breech of contract. Vivint breeched the contract by billing the wrong account, using the wrong e-mail addresses when given proper spellings numerous times, going into accounts and taking money when bills were already paid, using debit card numbers to withdraw money from accounts when they were instructed for a one time payment and finally lastly trying to remove the penny balance in the account I only deposit vivint money in. My husband is 70 years old and has had diarrhea almost every week dealing with them his blood pressure is sky high. You ask to speak with management supervisors no one in the company knows what the next is doing. They don'd know who in the company they should call to resolve the problems. It's one big nightmare. To those people I recommended I am truly sorry.

After having the panels installed in October of 2105 and multiple delays and emails and the last one 1 month stating that they were not installed to code, I requested them to be removed and all damages to my home be fixed by them. Do Not Use they,

its been almost 2 years ,and their system is not running! vivint said that once the installation is done it would take a month to get the system connected to the grid, we are still waiting still today 3/7/2016,installed on 7/7/2014. poor customer service, they tried to blame us for their system is not up and running they even tried to forge my signature on a third party inspection form, and have the nerve to tell me that it is our fault that the NEM will be expired. do not go with Vivint Solar! bunch of liars

My house roof has been leaking for over two months and no one has came out to fix it.

Vivint installed the panels on my roof after selling me on the fact that I would not have to pay for this system but the electricity would be given to United Illuminating, the electric company I deal with. After almost five months, this system is not up and running and when I have been given a date of inspection, Vivint stated that because of back up, it would now be delayed but given no date of when.....

vivint solar, let's see, I had an appointment August 28 of 2015, and I am online as of yesterday, February 3, 2016. After researching the company for over three years, I decided to go with them for many different reasons. One reason everything was explained to me step by step, they also told me at the time of the appointment. It could be 6 to 7 months. This is because there's a lot of paperwork involved permits to obtain to be signed and finalized by many different organizations that are involved I am completely satisfied with vivint solar and will recommend it to my friends whenever I need to contact the company with a question my representative is always there to answer.

Really have seen the savings start to come through after a successful install over the last few weeks. I've appreciated how professional Vibnt Solar's been through the whole process

It took Vivint seven months to finally get me on line and running. They installed the panels in July of 2015 and as of January 20th 2016 I was still not receiving any solar energy.

If you're one of those individuals who like to conduct business with companies who have their act together on their Web Sites, then don't do business with Vivint. I regret signing up for solar with this company for this issue alone. Their website has never worked since I signed on. You can't get invoices, documents, or other needed information in an efficient manner. Even despite complaints, they have not fixed their web-site. As far as savings, when I signed up, they promised me a 50% savings on my PGE... Well, if truth be told, I'm lucky if I'm actually saving 20%. Do yourselves a favor and do some hard nosed shopping, comparisons, etc. before you do business with Vivint.

Caveat emptor. Viviint Solar should be avoided at all costs. Its customer service sand responsiveness to legitimate consumer concerns about improper installation are abysmal.

Vivian installeded in May 2015 and 8 montths Dec 2015 still not sent paper work to PGE for conection