I have nothing but high praises for Vivint Solar. We have solar on our homes and it is saving us tons of money. I am thankful that there are companies like this in the world which are helping the environment by providing a service to home owners. We priced out buying a solar system and it just did not make sense. We would not see savings for years and with Vivints PPA. We saw savings from the first month of it being turned on. The guy who claimed Vivint is charging more than BGE sadly does not understand how solar works. Vivints PPA price is 10.5 cents flat. There are no delivery fees like BGE chargers. All those fees added up to us paying close to 16 cents per Kwh. Today we pay 10.5. Whats not to like about saving a ton of money and causing less pollution? The only problem is it takes a long time to get qualified and installed. I was explained this up front so I was prepared. I can understand that is not Vivint's fault. They have to work with a lot of government red tape. So be patient and understanding when they tell you it could take 6 months. But once the day of installation comes, the systems are installed in 1 day. Vivint is like a well oiled solar machine. Help the environment, save money on my bills, be a good example for my children about how I care about the world. Its a no brainer. Why spend extra more money to buy dirty power? The choices we make today effect our children and our grand children. I am so thankful that our home now has solar on it. The kids are so thrilled too.

Hilary Anderson is wonderful to work with. She is always very prompt with answering any questions. She truely cares about her customers, referring to them as her "family". I have had my panels up for a little over a year now, and it's been more than a year since I've paid any money to National Grid! The savings are incredible!

Hillary Anderson has provided us with excellent customer service.

Excellent customer service!

Awesome! We saved $400 last year!!!

Hilary was great and got everything we needed to go solar like she said she would! She was very efficient and always courteous when we spoke. If she didn't know the answer she would find out for us super quickly. She is the reason we chose Vivint and not another solar company!

Vivint Solar was tops in getting us into solar energy at home. Hilary our rep took care of everything from top to bottom and helped us choose the value of Viviint over competitors we talked to. She is always available for any follow up even though we are up and running and watching my electric bill drop!

Billing was fine in 2015.Now bill just shows amount due but does not show rate or Kwh produced.

Everything was explained in easy to understand terms

the whole process was simple, they jumped through all the government hoops , and hoa applications. Saving around 25% each month. Kept in the loop, and all questions ever posed are answered quickly and professionally.

A person stopped by my house and made me aware of the program. He was very professional and explained all of the aspects clearly. It is now 4 months later and my system is up and running great. I have recommended Vivint to many of my friends and neighbors. I am very happy. Thank you.

I've have nothing but issues with vivint solar. I am paying almost double the amount I was paying with my utility carrier and only generating about a $3 credit. There's a discrepancy of energy that seema to be missing every month that i pay for. I've been calling vivint solar for four months now and they have done nothing for me but take my money. I wish I hadn't believed all the lies told to me before I signed the contract.

I can easily say that Vivant Solar has saved me $3600/year and that's a low estimate. Thank you Vivant?. And I thank James for being my sales rep. He is not only knowledgeable and professional he's also very personable and allowed me to break down my fear about solar panels. So thank you from the bottom of my heart?

Ok, this is going to be a little long, so bare with me. But to start with the conclusion: Do not use this company for solar. My Salesmen Brett G. told me I could save 50% of the cost of my electric generated from solar and that the system they would install on my roof would generate 50% of my total electric (total annual savings = approx. 25%; generating half my electricity at half cost). That is almost verbatim the pitch given to me. Unfortunately, this company appears to specialize in bait & switch. The savings are nowhere near 25%. In fact it is closer to 10% or less. When I discovered and brought up this huge discrepency and that the numbers weren't adding up to Brett G. he told me "well you are getting a tax credit from NY State and that is calculated in the savings". First off, no, it was never explained that a tax credit made up the majority of the savings, & 2nd, nobody decides & imposes what I use my tax credits for. So, that was as far as I got with Brett. On to his boss. Next I spoke to Brett's boss, Dusty B. He was pleasant at first and listened to me, but was basically a company man and gave me the "my hands are tied" line. I was clear with him that I was not asking for anything special or extra; just what I was told I could save! He confirmed with me that tax credits are NOT included in savings estimates and that it was improper for my salesmen Brett to state it was and that he would be "disciplined". I told him I did not want him disciplined, again I just what I was told I would save. When i asked for his Boss' contact info he started getting short with me. He had other meetings and rushed me off the phone. Plus he refused to supply his Boss' contact info. Instead I had to go through "corporate". He even intimated that Vivint could bring legal action against me because I turned my system off until this discrepancy is resolved. He also said I would not find anywhere in the contract the 25% annual savings that the Vivint representatives used to lure in customers. That number was however in a customized booklet showing the savings Vivint can offer; a booklet that my salesman took with him after the meeting and would not supply back to me when I asked. Strange considering that everything that I get from Vivint is in digital format. They force you to sign & initial iPads and post all documents online. Neither Brett nor Dusty had or could/would reproduce this booklet showing that number and the fact that Dusty brought up their legal position unprovoked gave me a strong feeling that many other Vivint customers have or are currently caught up in Vivint's web of misrepresentations/bait & switch tactics. The last straw was when I told Dusty I had an email from Brett stating he did indeed use a tax credit to calculate the savings and that it equated to approx. 11 cents a Kwh for the 25% savings (Vivint is charging 15 cents a kwh) PSEG charged me the equivalent of 16 cents a KW hour last month (Brett told me the average was 20 cent a kwh, when it is closer 18 cents; again confirmed by Dusty. Brett inflated that avg. cost thus inflating the "savings". Another misrepresentation). Dusty said "Well, you are still saving money"! I couldn't believe what I was hearing. Thats tantamount to a hotel saying pay half price for a $500 hotel room and when you get their they charge you $450 and justify it by saying "well, you're still saving money"? Nonsense. Basically, this is Vivint's position: we knowingly duped you by inflating savings we can't deliver & calculated tax credits into the savings your salesmen should not have, but you are still saving money (nowhere near the % we said you would), and after all of this, we aren't going to do a dam thing for you to make it right. In fact, we might even sue YOU (me). So it's on to Dusty's boss: VP Jeremy L. I'll update this post if there is anything to report, but judging from my experience with Vivint thus far, I don't expect much. They have their scheme down. I don't see how a company that operates like this stays in business very long. So once again, do not use this company unless you want to be in the same position I am. I suggest you get quotes from multiple installers/engineers before deciding. Its a shame, because its stuff like this that turn people off to alternative energy.

Everyone I have dealt with at Vivant so far has been knowledgeable and forthright. The PPA plan made the best fit for me as I am a retiree on fixed income. The System went up in 4 hours, if only my local town inspector and Natonal Grid could be as respond as fast!