SunPower has THE WORST CUSTOMER SERVICE EVER. I wish I would have found this site before because I would have NEVER gotten solar panels. Seriously as long nothing goes wrong than you are fine but as soon as something does you are screwed. A major part broke and our system was down. The person on the phone blamed US for not calling it in sooner. THEN, it has taken over 7+ months to get the part in. for a while we were paying both ASP AND Sun power util I got them to finally stop takin payments out of our account....oh but that didn't stop them from charging out billing account every month. Ivan keeps saying he will get it fixed, it will go back to zero blah blah blah...... NOTHING has been done. I have NO problem paying my billl every month on a system that is working BUT I REFUSE to pay for the months where my system was down. This company is horrible.... stay away from them ... the only reason I gave them a 1 star is because I had to

SunPower has a great product, no doubt about it. The problem lies in their customer service, which is deplorable. As long as nothing, I mean nothing, goes wrong with your system and you never have to call them you will be fine. If anything happens however, you can expect absolutely nothing but headaches and a runaround. I am a proud owner of a $32k system that is useless. Two stars because the panels, when they function, are the best. 0 stars for customer service

If I could give 0 stars I would. The seller, Greg F at the time of contact for selling the solar panels to my husband did not explain anything about added pigeon coverage so we did not have the choice to opt in at the time. Fast forward 2 years later, we now have a pigeon infestation, we are getting sick picking up dead birds all around, and my dogs are getting sick. I have courtesy reached out to Christine, as well as Greg to fix this issue. He accepted fault that he did not let us know about this at the time due to having to finance more money and that we can use their preferred vendor. I got a quote from the solar office asking over $1000 to fix a mistake on their end that could've easily been handled at the point of sale. I have asked for them to fix it on their behalf, but they are not willing too, even though they are at fault. As a pregnant woman, my health is at a concern at this time, and I am just asking this company to do the right thing.

great install team. professional, well organized, friendly, concerned, responsive.

All of our contacts and service have been excellent

Amazing experience with California Solar. They are truly a professional, competent contractor. Exceeded all my expectations. Ellis was so easy to work with, very knowledgeable, knew his stuff, always helpful with the best follow- up customer service I have probably EVER received. The crew that installed our Solar were timely, neat and clean, reliable and hard working. I truly cannot say enough good things about this company. We have had many remodel projects and have never encountered such a well-run, start to finish operation. It went smoothly from start to finish, finished on-time and when we had questions, we always heard back from Ellis and California Solar in a timely manner. Not only is their work and product excellent their follow up and support after our system was up and running was super! A year after our system was installed Ellis called to check in and see how everything was working out for us. I have never experienced that type of customer service in the construction industry. They are a first rate company - hands down.

Exceeded all expectations from the initial bid to the installation.

They were great to work with from start to finish

They were easy to work with for the installation and delivered the amount of power they promised.

Great solar panels. Great workers. Great speed and customer treatment.

Very responsive, no pressure sales and great customer service and follow up.

Fast, reliable, & most effecient panels.

The Local Sale Consultant provided a Great (SunPower) product and followed with great service.

Great quality and their subcontractor made it easy to understand. Very little required by me. 25 years is a very good warranty in the industry. Website is excellent

Whenever I had to call for service troubles, my answers were answered quickly!