SunPower
8.6
User Reviews
Star Rating
3.8
4,311 Reviews
Review Breakdown
5
74%
4
12%
3
3%
2
2%
1
9%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Tony Van Nuys, CA
SunPower's installation team was fantastic. However, follow-up customer service has frequently been slow and incomplete.
4 years ago
Amit Jain Round Rock, TX
They will install it for you but forget customer service and maintenance. I have called them three times in the last 6 months and on the phone they confirm that someone will call back. But that never happens.
4 years ago
Joseph Locoteta Bergenfield, NJ
After I was talking to signing up I was promised the world. Absolutely nothing. No help from anybody I had to contact the Better Business Bureau just to get a response from your home office once you sign up they leave you high and dry I have been having problems since day one and nobody has addressed it at all
4 years ago
Svetlana Zhuravskaya
Very good relations between company workers and customers. Promt response for any needs.
4 years ago
Jerry Livermore, CA
Great planning and construction. Power production is better than estimated. Thanks!
4 years ago
Tom Buena Park, CA
Very good experience but the app could use some improvement
4 years ago
MIGUEL AGUILAR Bound Brook, NJ
I was told by the sales rep that i would not be paying much to pse&g but that's not true i told the rep and showed him the bill how high it was and told him are we going to have enough panel to help with that he said yes but know they saying i use more than what it produces. why didn't he put enough solar panels to help the dont listen and promise a lot. then they say refferal program of 500 i did and not even that
4 years ago
Jesus Zepeda San Jacinto, CA
Michael J was awesome!! He explained everything every step of the way. He went above and beyond! Great customer service!!
4 years ago
Kalin C Roseville, CA
Bruce was great. He was very knowledgeable and helpful with the questions I had regarding Solar. I would recommend him in the future.
4 years ago
Frank Fisher Millville, NJ
I like the clean power provides for me clean energy that I get from it the only issue I have is when I tell them to take my payment out on the 5th of the month they insist on trying to take it out at the end of the month and bouncing my checking account I've explained to them three or four times that my check does not get into my account until the 3rd of the month Can they please take the money out on the 5th of the month but it doesn't seem to work other than that I love the way that it works and I really enjoy the clean energy that it provides for me
4 years ago
Edwin Bates Gaylordsville, CT
Installed in one day. Installed by sunpower techs. Very nice people. Nice clean installation. Working great. I contacted energy geeks. They coordinated everything. A+ for both companies
4 years ago
MIchael C Fishbein Encino, CA
Very pleased. All is working well. I have added two electric cars and my electric bill is basically taxes and fees only.
4 years ago
Gary Eigenberg Milford, CT
Working with SunPower was a positive experience from the beginning and all the way through installation. Very professional and quality products.
4 years ago
Mary Goggi Ansonia, CT
Courteous, knowledgeable, wonderful experience.
4 years ago
Ngoc Huynh Stockton, CA
Very friendly and professional customer service.
4 years ago
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