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Project Solar

7.1

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User Reviews

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Star Rating

4.2

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76 Reviews

Review Breakdown

5 grade

58%

4 grade

24%

3 grade

7%

2 grade

4%

1 grade

8%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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J W Fort Bragg, CA

Terrible communication and months of delays after I had already paid for permitting and done everything on my end. I still don't have my panels and am fighting with them too get a refund so I can take my business elsewhere.

3 weeks ago

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David Mead Denver, CO

Great price, horrible customer service. Delays due to incompetence over and over again. Swapped panels at install without knowledge, roof leak after install, microinverters not working at PTO. Unable to get replies back from the company to get my problems fixed. The day of this review a manager that could actually assist reached out. Compensated me financially and was able to get the job done shortly after. Project Solar stepped up with permits, and signage when the installer wouldn't respond. Reaching a manager that would actually respond didn't happen until my review. The product is good, getting to this point was painful. Happy to be done and happy that the panels are working as they should be at this time.

4 weeks ago

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Adam Fritzsche Dayton, OH

Hopefully this review can save someone from the ordeal I am going through. I was told they had QCell Panels. I was also told they had installers. Started the process and then I was told oh, sorry we can't get the QCells anymore. Then it was, oh we don't have installers in your area, but you can go the diy route. Paid extra for upgraded racking hardware from IronRidge. IronRidge products were all listed as what would be installed on my permit package, I requested a bill of material that were to be shipped prior to making my payment and everything listed was what I wanted. Received order and got the cheapest Unirac hardware available. Was told that was all the supplier had, called the supplier they used and they said that they did have what i wanted available the entire time. This company clearly works on a bait and switch model. It would likely go unnoticed if you went the installed route, but if you cared at all about what you are going to receive, go elsewhere. I understand mistakes happen and perhaps getting the wrong things sent could have been an oversight, so when these things happen I like to give the opportunity to make things right, which most companies when they know they made a mistake will correct, however in this case, Project Solar is not looking like they are willing to make things right and deliver what had been promised and I keep getting a runaround. So $25K later, I am stuck with hardware I did not want. In hindsight, the fact that the only methods of communication are through text or email and that it is virtually impossible to get a number to speak to someone directly is really all you need to know and should be an immediate red flag.

1 month ago

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Hoa Pham San Diego, CA

They can't do line-side tap to avoid upgrading my service panel from 100amp to 200amp. Line-side tap is a common option and is allowed by my city.

2 months ago

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DefToneR Fort Collins, CO

I found the company thru and add in tik tok, they pushed the video as they sell "parts" or DIY project so you dont pay terrible amount of money for installation, but then their webpage is exactly the same. You fill up your name email, address and electric bill and then will do that incredible crapy percentage bar like the system is doing something, but is just a wait command. That bar for me is like the alert of SCAM company. Anyway, everything is generic, kit does not say brands, KW panel, type of panel, rails, NOTHING. and of course they want to send a company for installation by default, like everyone else. You put an order almost blindly, not knowing anything, quality, times, anything at all. I not sure how people can just come here and purchase like this.

3 months ago

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Steven Phoenix, AZ

Great company to work with the price was right and installation was a breeze. Only issue was an error on the final inspection card that was sent to the electric company which delayed PTO by about a month or so. I was given a discount on my final payment as a result of this error. Over all I would recommend this company to anyone looking for solar. I had three estimates and Project Solar beat all three estimates hands down!!!

3 months ago

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Kevin Huang Temple City, CA

Customer Review Video

3 months ago

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Dchandra Milpitas, CA

Budget friendly and very quick installation

3 months ago

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Chris Durkin Paso Robles, CA

Great price. System is working perfectly.

3 months ago

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Eric Johnson North Salt Lake, UT

Price was good but installation started out shakey but improved. The installer was a sub of a sub of a sub who apparently wasn't dedicated to the project. Ultimately it turned out good though.

3 months ago

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Gary W Johnson Grover Beach, CA

I had many problems/changes with your process and different staff movement in and out, you were very new

3 months ago

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Simran Kaur Santa Clara, CA

They took an extremely long time and the service after is extremely frustrating. Our app is not working and project solar is not doing a thing about it.

3 months ago

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Bobby Stankov Parker, CO

Making Solar Affordable, easy to follow directions and

3 months ago

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Javier Ayala Sun Valley, CA

Keep there work on time and good customer service

3 months ago

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Dave Chesapeake, VA

If you want to save money by installing the system yourself but want it properly engineered and permitted, with quality components like microinverters, then Project Solar is your path.

3 months ago