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Project Solar

8.4

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User Reviews

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Star Rating

4.5

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170 Reviews

Review Breakdown

5 grade

65%

4 grade

18%

3 grade

4%

2 grade

4%

1 grade

9%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Ron Owens Fontana, CA

Everything went so smooth. Very good installer's

11 months ago

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Beck Meyer Denver, CO

The Solar Project Is good business for every body's solar needs. Also, good price

11 months ago

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Greg Arvada, CO

The price was great. We had a little problems with the installers but the project solar people took care of the problems and made it right for us.

11 months ago

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Will Seale Indiana, PA

My overall take on Project Solar is they are a good company with some of the best prices. I liked getting quotes on DIY or the full install (add $7742 to the total) so I could see how much I saved doing it myself.

11 months ago

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Joao Eduardo Santana Borges Cleveland, OH

Really good company, good support, did all they said they would do. Only thing is that the process took longer than i expected.. but ok.. Covid years to blame.

11 months ago

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Sanat Ahuja Canyon Country, CA

The took 3 months and still failed to file my NEM2.0 application. They have ZERO customer service and communication and not taking any responsibility for their mistakes. DO NOT use them.

11 months ago

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Andrew Enoch Arlington, TX

Project Solar offers full install and self-install options. I chose the DIY option for my house in DFW (Texas). I oversized my system to account for my shade from my trees (they're old and very tall), degradation of the panels, and increased usage (if you can get free/cheap power then why not run the AC a degree or two colder?). I currently have bill credits. The process was really simple. Installing it wasn't hard, just time consuming, but I'm also handy, especially with electrical. They promptly answered the couple of questions I had. I had two hangups... The first was that my city didn't want to give me a permit. I had to convince my city that I was capable and knew what I was doing. The second was on Project Solar... I needed a placard and some stickers to pass inspection. It happened that they were switching suppliers, which caused about a month delay getting it inspected (but I already had permission to operate and turned the system on). Overall, I saved around 20k compared to the average quote from everyone else and would do it again in a heartbeat.

11 months ago

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Morgan

The pricing was competitive and the ease of use was fantastic. My only complaint is that all available options were not discussed with me.

11 months ago

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Nate Genung Covina, CA

The price was appealing. Customer service and communication was horrible through the design, delivery, installation and permitting process. Project Solar either didn’t listen to my requests, or didn’t communicate them internally between their teams. If Project Solar could improve their project management and communication, they would be a great option. My requested equipment placement was repeatedly ignored. They permitted the equipment in a location I didn’t agree with, then tried to charge me an additional fee for design changes. After confirming an installation date, the equipment was not delivered. There was no availability to reschedule the install for about two weeks. We had to change our family vacation plans and reschedule flights to get home for dates that they had availability to install the system. Project Solar refused to reimburse the cost. They frequently blamed the installer for communication issues, though a majority of the miscommunication issues through the project seemed to be Project Solar’s responsibility. We started this process in June 2022. It’s March 2023 and the project has not been completed. The system was functional for a while but has been non-operational for over a month. I’ve contacted Project Solar about six times in the last month and they did not respond to the first five attempts. They responded to the most recent call but have not yet scheduled repairs. Two failed inspections so far - because there was no attempt to fix the items that failed the first inspection before the second inspection. They told me they were scheduling a third inspection and I reminded the Inspections Team that they needed to address the issues that failed previously.

1 year ago

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Henry Smolinski Paramount, CA

Worst mistake I made in deciding to go with project solar in 2022 my electric bills cost me more then ever buyers remorse.

1 year ago

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Laura Gomes Oroville, CA

Absolutely terrible experience spanning seven months. Delay after delay, excuse after excuse. Terrible communication resulting in multiple errors and missteps, so many inspections the county told us to stop wasting their time, people showing up with no notice and no knowledge of the deficiencies called out by the county (despite numerous emails, voice calls, voicemails and texts from us), multiple promises the issues would be taken care of, then the exact same outcome. Told the electrical service was fine, then told the main panel had to be replaced, siding was “repaired” with wide swathes of goop so unsightly we’re paying a contractor to repair it, the loan rate was about to expire because of their many errors so they told the lender the job was complete (so we now get to pay interest on a system that wasn’t even working). If we had it to do over again we’d insist they remove their equipment from our roof and choose a more professional, reliable company. The worst experience we’ve ever had with a contractor. Cannot advise you strongly enough to look literally anywhere else.

1 year ago

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Alan Hofmeister Belvedere Tiburon, CA

Contract signed on May 28, 2021. Incompleted Installation March 2022 Completed Installation February 2023 Still waiting for PTO..... This has been the worst experience EVER. If I ran my business like this I would be bankrupt. The major problem is that no one comes to your house to spec the system. They base it off Google Maps and the photos you submit. When the installer arrived they couldn't complete the job because it wasn't spec'd correctly. The installer quits their contract with ProjectSolar because this is an ongoing problem with mutiple customers. ProjectSolar now takes months to find a new installer to complete the job. When the new installer arrives they realize it hasn't been spec'd correctly. Hence delaying the installation another few months. Finally after 10 months from the initial installation the system is correctly installed. Now I am being told by ProjectSolar that the PTO is at the mercy of PG&E. While PG&E states a PTO takes 5 - 10 days from application submission. Based on ProjectSolar's track record I am suspecting that the application has not been submitted yet as it has been almost a month since the install was completed. They may be great for some customers, but they completely dropped the ball with this customer.

1 year ago

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Neil Martin Sebastopol, CA

Excellent communication, no surprises, very good prices, friendly staff. Overall a great experience.

1 year ago

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Amber Beauchamp

It is a very long process. It has been a year but it's finally done and I had to be very persistent for them to get everything finalized and permitted correctly but. We got a -28$ electric bill in February so it is finally working and we are so excited for the future of having to pay less

1 year ago

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Marie Smith Shreveport, LA

I I've had solo panels installed since June 12th and there's not running or working yet I'm making monthly payments

1 year ago