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Project Solar

8.0

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User Reviews

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Star Rating

4.5

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174 Reviews

Review Breakdown

5 grade

66%

4 grade

18%

3 grade

4%

2 grade

3%

1 grade

9%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Josh

Overall I had a good experience with Project Solar, but sometimes it took them a while to get back to me. Some mistakes were made during the installation process but they were very upfront and took responsibility for it. They replaced the thing that they had damaged and made it right.

1 year ago

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Lyman

The installation process was fast and everyone I worked with was very helpful.

1 year ago

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Avi

The workers rushed through the installation process which I wasn't happy about. The costumer service is pretty laid back and extremely casual, so there was a lack of customer focus.

1 year ago

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Jason

With Project Solar, it took a while to actually get a hold of the utility. But it is all functioning correctly and everything is clean.

1 year ago

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Lauren Florzak Dallas, TX

Dealing with this company has been a nightmare and I definitely regret not doing more research. My main issue with project solar is they authorized the installers to cut corners to save money. My electric company approved a permit that involved specific instructions, everything was approved in writing, signed and agreed to. Project solar realized they could save money by not digging an underground trench (even though this is what was specifically approved). No one asked me anything about changing the design to save money. Here was the final result of them doing an unauthorized installation to save themselves more money. 1) My electric company refused PTO, and emailed a list of corrections. They stated it was even close to the approved permit. I contacted project solar, they ignored me for 3 months. I contacted my bank and reported fraud on the payment. Only after payment was reversed did someone from project solar agree to fix the problem. 2) After the job was finally repaired (5 months later), they left damages to my home, including a 3/4 inch hole going directly into my inside fuse box. The hole going into my fuse box is patched with TAPE. I wonder if it will hold up in rain? I wonder if its a good idea to let water inside my fuse box? NO ONE has responded to me about repairs. They have completely ignored me once again. 3) Grant, from project solar, agreed they made mistakes by not following the initial permit and offered to pay my electric bill for a couple months to offset my delay. They gave me their word. When the final bill arrived, there was no credit, and they told me they never agreed to that. I know what they said, they cannot be trusted, and will lie, cheat, and cut corners to save money. Please, pay a little extra, go with a company that has ethics and integrity. If anything goes wrong on your install, it will be a nightmare. Be smart, learn from my mistakes. If you don't listen, and do decide to go with them, make sure you withhold any sort of payment until you get PTO.

1 year ago

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Wade

I was able to pick whatever I wanted. The install was done in about a day and a half and it looks great. Most every time I called I got somebody on the phone, only a few times I had to wait for somebody to call me for day or so.

1 year ago

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Ricardo

More reasonably priced than competitors. Every time I called when I had a question or even an email they would always respond to me pretty quickly in a timely manner. It was pretty straightforward.For install I just basically opened the house for them and they just did what they had to do. Everything was pretty smooth other than a big issue with the city permitting but other than that that's the city issue it's not really an issue with project solar.

1 year ago

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Robert

I had lot of questions and then we saw they no longer called anybody I had to do everything, so I was little bit disappointed with the changed of policy to that. Installation went fine.

1 year ago

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Joel

It was easy. Very simple and painless. I don't think there's much better equipment out there.

1 year ago

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Peter Blasquez Canyon Country, CA

Project Solar have the best prices for solar systems. The whole system was installed as scheduled and all in one day.

2 years ago

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Vladimir Manko Wausau, WI

Highly recommend. They do everything from initial design, to utility company permits, to finding a local contractor. All at prices significantly lower than competitors. My system has been up and running for several months and all my neighbors/coworkers are pretty jealous.

2 years ago

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ThatGuy Mariposa, CA

I had an absolutely horrible experience with Project Solar. I had a project going with these guys that was handed off to five different project managers and took almost 4 months before I finally pulled the plug on the project. For no other reason other than they were all temporary employees and either left the company or could not get the design done in under a month. Lastly they handed me off to Allie, a person who told me she was specifically hired to handle these types of problems since they were in such abundance. After many apologies and promises to get this back on track and for her to personally handle my project, nothing happened again. Here we are four months later and I've now had to file a claim with the BBB, the Utah State Attorney General office, and the FTC, all to get my hundred dollars back from something that I never received. Stay away from this company at all cost and read into their reviews and make Common Sense choices. Most of the reviews I found online , like Google, have been falsely inflated with five star reviews by people that I've only contributed that single review or who have been caught posting five star reviews for this company on different websites with different names but the same pictures . Absolutely do not recommend this company.

2 years ago

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Cameron Naramore Elk Grove, CA

Their prices are unbeatable and they handled everything. I just had to check my email to keep up to date with the progress.

2 years ago

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Robert Holbert St. Petersburg, FL

I used Project Solar for a 16 kW solar installation on my home in Florida. Their equipment was great, installer did a great job, and the outcome was exactly what I wanted at a very competitive price. There were some unnecessary delays along the way but we got past them and overall I’d definitely recommend them to others for overall value and service.

2 years ago

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L YP Rosemead, CA

The price is super affordable! 1/3 less than other major players. I had a bad experience at the beginning with a project manager who rarely responded. After they changed it to Jentry, everything became different! Mark, the guy who helped me set up the Enphase, was also knowledgeable and responsive. Overall, much better than my experience with other solar companies.

2 years ago