They're very attentive and want to solve your problem. They're very hands on and care about the individual customer, but because they're small, there was a onetime organization issue that caused confusion and made it hard to get in contact with the right person. I check the system every couple of day on the app. It gives very good details on the production: which spots on the roof are getting more sunlight and it aligns with what we're seeing from our electricity from our utility company. The team of contractors came out and installed the panels in one day. They had to make minor changes to the design because of something on my roof that they weren't aware of. They also changed the person in charge- he was really nice and helpful and talked with us a lot so yeah good experience

I like the equipment that Project Solar uses, I have been happy with it. I don't remember having issues with the installation process, I have used Project Solar for almost a year now and everything has been fine.

The people I dealt with were always courteous and pleasant. Working with Project Solar has been a very positive experience for me.

There was great customer service at every point throughout the whole process. The technician on the phone followed up with me when he noticed that my system was offline. Everyone was very thoughtful. I like that the app interface is simple and easy to use. I would recommend Project Solar to a friend.The installation process was very quick, smooth, and seamless. All the technicians that came to install were always very kind and tidy so it was a great experience. Overall, I am very satisfied with the work that was done.

The process was challenging, sometimes the communication was terrible. For example, there was a lack of communication between the product seller pm and myself and there was a lack of communication between the project solar pm and the installation company. And then, in the installation, I understand there were changes made, but I wasn't consulted. The installation didn't follow the drawings fully. Generally, I feel like the process was not managed well. I think they did a good job on the physical installation. They painted everything well and everything is secure and safe. I will say that Project Solar has high quality panels, an excellent warranty, and the fee system has great software. It's been a pleasure to work with the software.

Customer support was delayed and the installation process went very slowly, but Project Solar is a great company.

There was always somebody I could get a hold of but there was a little miscommunication. I was very happy with the installation process.

There was a slight lack of communication but other than that it was a very good experience. They were very clear with what they needed when they communicated. The material is top notch and the process of installing the panels went very smoothly.

Customer support was always immediately available. Their product is up to industry standard. Everything with Project Solar was super easy and smooth.

they're using the best equipment from the market right now at a better price than every other company that quoted us. Basically, I ordered all the materials from Project Solar. They got delivered to my home and I installed it myself. A couple weeks later the electric company came by and hooked it up.

I am extremely likely to recommend Project Solar to a friend. The company is cost effective and the process is easy.

Primary note I am a strong DYI person and have an non standard install however, I think because this is a build a system how you want it worked very well for me. I needed a ground mount system for a manufactured home. But they were able to quickly work with me and clear up any issues that I might have with derating my panel and finding homeowners insurance that is required in my state so that when everything was said and done the inspectors and power company gave it a seal of approval. The only issues that I had is that some of the blue printing process felt a little slow.

The installation process went great. Their service always came in a reasonable amount of time. The only problem I had with them was that sometimes it was hard to communicate with them.