Project Solar
8.0
User Reviews
Star Rating
4.5
174 Reviews
Review Breakdown
5
66%
4
18%
3
4%
2
3%
1
9%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Chase Straw Riverton, UT
Everything went smoothly and by far the most affordable way to add solar to your home!
1 year ago
Christopher DeYoung Rosamond, CA
Everything was good but process communication was a little wanting
1 year ago
Mark Hensler Chula Vista, CA
Poor communication. Inaccurate documentation.
1 year ago
Brook Serafino Martinez, CA
Great service up front but they never responded on the back end to a referral bonus they owe me
1 year ago
Trevor Steen Commerce City, CO
Over 7 months start to finish. Long periods with no communication. I had to do a lot of the work at the end to get my system fully connected.
1 year ago
Justin
Very smooth. I had a switch of point of contact a few times at the beginning of the process. Easy to use and affordable.
1 year ago
Dhiren
Good corperation, the project got delayed a little, but it may be partially due to some people not being available due to Covid or otherwise but generally good customer service. Very smooth. They give us the best panels, their workmanship was good and overall all the equipment they provided and all my current inverters are all good quality so I think it worked out. My experience was excellent.
1 year ago
Gregory
Installation process was slow and steady but they got it done. I had some breakers that broke and it took a while, but they fixed them.
1 year ago
John
Almost all of it was excellent, but there was one little glitch and I don't know if that has been corrected. Installation went extremely smoothly, the materials all arrived and the workman who came to install came in the morning. I had to go to the airport and so I wasn't there during most of it by the time I got back picking up my passport at the airport and coming back in the afternoon they were almost done. It was a group of five who came out, and the installation was done very very effectively. I looked at it and the workmanship is all rated excellent. The equipment does function properly, but the connection between the inverters and the matching of the inverters with the panels could possibly have done better.
1 year ago
Shawn DeLand, FL
My project took over a year, account reps changed more than a few times, and then in the end it was a lot of stuff that was overlooked that I had to deal with after the fact. Install was troublesome. The installer took Three weeks with almost zero communication. They would leave and I had to find out when they were coming back after all that it took them two months to come replace the faulty main breaker, which was dangerous because the equipment could not be shutdown if the utility company needed to. I would be liable if anyone was hurt on working on the line So it was kind of bumpy all the way from purchase to install. The equipment is from a well tested industry, standard stuff, no complaints of hardware whatsoever. Wish it had gone a little smoother 🤷🏽♂️
1 year ago
Hannes
Overall, I am very satisfied with Project Solar. Everything ran smoothly and they had timely responses to questions.
1 year ago
Michael
They're very attentive and want to solve your problem. They're very hands on and care about the individual customer, but because they're small, there was a onetime organization issue that caused confusion and made it hard to get in contact with the right person. I check the system every couple of day on the app. It gives very good details on the production: which spots on the roof are getting more sunlight and it aligns with what we're seeing from our electricity from our utility company. The team of contractors came out and installed the panels in one day. They had to make minor changes to the design because of something on my roof that they weren't aware of. They also changed the person in charge- he was really nice and helpful and talked with us a lot so yeah good experience
1 year ago
Joseph
I like the equipment that Project Solar uses, I have been happy with it. I don't remember having issues with the installation process, I have used Project Solar for almost a year now and everything has been fine.
1 year ago
Ihab
The people I dealt with were always courteous and pleasant. Working with Project Solar has been a very positive experience for me.
1 year ago
Raheem
There was great customer service at every point throughout the whole process. The technician on the phone followed up with me when he noticed that my system was offline. Everyone was very thoughtful. I like that the app interface is simple and easy to use. I would recommend Project Solar to a friend.The installation process was very quick, smooth, and seamless. All the technicians that came to install were always very kind and tidy so it was a great experience. Overall, I am very satisfied with the work that was done.
1 year ago
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