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Elan Solar

4.4

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User Reviews

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Star Rating

2.9

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107 Reviews

Review Breakdown

5 grade

26%

4 grade

13%

3 grade

19%

2 grade

9%

1 grade

33%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Corey Saratoga Springs, UT

Everything, including permits, they took care of. I didn’t have to do much. There isn’t a definite place to call to get a hold of someone in customer service.

1 year ago

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Anonymous Springville, UT

The price is good and it work flawlessly. Installation was done very quickly, within a day. It was great. They responded to every questions I had.

1 year ago

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Greg Mapleton, UT

So far everything works well. It is pretty expensive and they were slow to start but eventually things got taken care of. They were pretty responsive when we called.

1 year ago

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Donald Sandy, UT

The salesman was great and every time I call, which has been several times to get things done, they call me back and take care of my problem.

1 year ago

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Eric Park City, UT

There is still hardware that needs to be installed but it otherwise ahs been seamless. I haven’t had any problems. If you are looking for alternative energy, give them a call.

1 year ago

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Kyle Midvale, UT

No issues. It is great. I like the thousand dollar rebate they offered. They did a good job answering the phone but getting a response from them if you don’t stay on top of things is tough.

1 year ago

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Gregorio Salt Lake City, UT

The solar system is much cheaper than others. It looks pretty nice. It makes sense. It is pretty good.

1 year ago

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Zachery Santaquin, UT

For me it was hard to get in contact with them. The installation of the panels was great but everything after that has been horrible. We have had the panels for two or three months and they are still not activated.

1 year ago

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Stephen South Jordan, UT

Comparable in price and quality to other companies. The process works great. We could call to know what was happening next. Installation was fine though they did leave some stuff in the yard that we had to clean up.

1 year ago

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Jason Vernal, UT

Had a lot of problems with my install. It didn’t happen when it was supposed to. It dragged. My rate plan changed. Once they came and finally installed it, there was snow on my roof that had to be shoveled off. They never credited me like they were supposed to. My sales person told me all kinds of things that were not true. They did upgrade my system to cover the additional cost and they were pretty nice so I am pretty happy overall.

1 year ago

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Beryl Santaquin, UT

Installation went well but nobody has ever followed with me on it.

1 year ago

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Lorren Spanish Fork, UT

Great company to work with. Any time I had a concern, they were right on top of it. It was great. They did a good job putting on new roof and solar on my house. It was fast and looks presentable. It is saving me a lot of money.

1 year ago

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Jeff Eagle Mountain, UT

They’re upfront and professional. It creates power. You can see it from the road.

1 year ago

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Cassandra Payson, UT

The initial installation was fine but they couldn’t get it working for like a month and that was not great. I feel like they could be better at customer service. At one point the solar was not producing and there was no way to now. The warranty is what drew me to it.

1 year ago

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Carrie Payson, UT

The sales guy is very good. Customer service is very nonresponsive. We struggled to get it installed. Installation was okay. They installed part of it on the roof that doesn’t have attic access so now they can’t access those panels and they are just sitting there.

1 year ago