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Elan Solar

5.4

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User Reviews

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Star Rating

2.9

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112 Reviews

Review Breakdown

5 grade

26%

4 grade

13%

3 grade

18%

2 grade

9%

1 grade

35%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Beryl Santaquin, UT

Installation went well but nobody has ever followed with me on it.

2 years ago

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Jason Vernal, UT

Had a lot of problems with my install. It didn’t happen when it was supposed to. It dragged. My rate plan changed. Once they came and finally installed it, there was snow on my roof that had to be shoveled off. They never credited me like they were supposed to. My sales person told me all kinds of things that were not true. They did upgrade my system to cover the additional cost and they were pretty nice so I am pretty happy overall.

2 years ago

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Stephen South Jordan, UT

Comparable in price and quality to other companies. The process works great. We could call to know what was happening next. Installation was fine though they did leave some stuff in the yard that we had to clean up.

2 years ago

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Jamison Eagle Mountain, UT

It looks very modern and it has been a seamless transition. They always pick up the phone and are very responsive.

2 years ago

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Richard Mapleton, UT

I am satisfied with Elan Solar. It is decent. They were able to install it fast and good.

2 years ago

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Rhonda Orem, UT

They got it done it time and it was smooth. It is functioning well. I feel very positive about them.

2 years ago

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Kami Cedar City, UT

A trusted friend recommended them to me. Everything came really fast. It is super easy.

2 years ago

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Cindy Cedar City, UT

Never came to check the work and make sure everything was good. I don’t think it is working. I am dissatisfied.

2 years ago

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Brian Payson, UT

The installation process went well but it took them a while to get the system up and running and the battery they sold us didn’t work and it took them a long time after the install to back and correct the issues.

2 years ago

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Zachery Santaquin, UT

For me it was hard to get in contact with them. The installation of the panels was great but everything after that has been horrible. We have had the panels for two or three months and they are still not activated.

2 years ago

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Edgar Roy, UT

The guys who installed it were wat to loud. The equipment seems to be okay. Customer service does not get back to you when they say they will. I would like them to listen to their customer’s concerns.

2 years ago

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Gregorio Salt Lake City, UT

The solar system is much cheaper than others. It looks pretty nice. It makes sense. It is pretty good.

2 years ago

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Kyle Midvale, UT

No issues. It is great. I like the thousand dollar rebate they offered. They did a good job answering the phone but getting a response from them if you don’t stay on top of things is tough.

2 years ago

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Eric Park City, UT

There is still hardware that needs to be installed but it otherwise ahs been seamless. I haven’t had any problems. If you are looking for alternative energy, give them a call.

2 years ago

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Carrie Payson, UT

The sales guy is very good. Customer service is very nonresponsive. We struggled to get it installed. Installation was okay. They installed part of it on the roof that doesn’t have attic access so now they can’t access those panels and they are just sitting there.

2 years ago