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Elan Solar

4.4

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User Reviews

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Star Rating

2.9

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107 Reviews

Review Breakdown

5 grade

26%

4 grade

13%

3 grade

19%

2 grade

9%

1 grade

33%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Matt Van Blaricom Cedar City, UT

Never received invoices. Wasn't expecting to pay $35k for solar. Still getting runaround.

1 year ago

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Evan Mason Mapleton, UT

I don’t think my system is either running or maybe not at capacity. I’ve had an electrical bill the entire time I’ve been “live” and I can’t seem to find the right person to talk to.

1 year ago

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Dolores chavez Salt Lake City, UT

This is the worse company I ever have to deal with Im still waiting for them to conet my solar i been waiting more then 4 months now nel

1 year ago

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Nicole Curtis Salt Lake City, UT

My project was never completed after the salesmen made out work relationship awkward

1 year ago

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Craig Day Pleasant Grove, UT

difficult customer service. Hard to reach and difficult to schedule repair of problems

1 year ago

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Tobey Orme Payson, UT

Was promised/guaranteed a certain amount in state (and federal) tax credit which was not delivered. False information. Had to do all the research myself with the state who said I was given false information. Have reached out to management with no reply.

1 year ago

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Bradley Dicks Park City, UT

There were a few issues with the install that required Elan to reimburse me, which they did.

1 year ago

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Martha

It is a very bad experience. I would never recommend it, everything the company and that seller offer is a lie. And also I am paying more than what I paid before. Also, they no by responsible for the 5 months we pay before the installation

1 year ago

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Willman Henriquez Lehi, UT

Because , they installed the panel almost one month ago, since then installers told me to wait for inspection but , I don’t know when it gonna be , and no one had call me , so I got the panels on my roof but I haven’t received any services yet !! I don’t know ti have to do

1 year ago

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Mike Harms Salt Lake City, UT

I'm still paying 2 bills. And know one has reached out to me. I think it is a scam and want them off my roof.

1 year ago

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Brent Heaton Saratoga Springs, UT

Seemed competitive on install, but Still have high power bill. If I had to do it again I wouldn't go solar from anyone, there is not any savings.

1 year ago

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Mark Pettey Draper, UT

Please see my review on Google for more details. The short story is that it took a lot longer than anticipated to get my panels up and so far my power bill has not come down much at all. My power bill through the summer was over $100 each month. So far this has not been worth the investment!

1 year ago

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John Lehi, UT

After a few interactions with support, there isn't much they can offer to help me understand my system or what it is doing. Response times are also slow. The install went fine but after that, there hasn't been much help.

1 year ago

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William Tipton Saratoga Springs, UT

Professional- No pressure sales - Great installation team. Overall very great experience

1 year ago

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Sarah West Jordan, UT

Install was super quick but it took us 8 months to finally get it past inspection to be able to turn it on and actually use it. I had to call EVERY MONTH to get our reimbursement check to cover the cost of our loan payment since we weren’t generating.

1 year ago