So far it has been excellant, waiting now for the installment to happen.

Never heard back from them. Never heard back from them!!

Friendly, Knowledgeable, Thorough, handling EVERYTHING and I mean EVERYTHING from Start to Finish !!!

POSITIVE EXPERIENCE THROUGHOUT PROCESS TO DATE.

Very knowledgeable technical people . They were very punctual in coming on the date of the installation of panels on the roof. The paint on the electrical conduits was perfectly matched to the paint of the house. Very professional people. Very highly recommended.

Nice salesman but inferior product and higher price

It was easy to get started, going thru Costco was very nice. Everything went smooth but 2 months after installing I still don't have permission to turn on kinda disappointing considering I already payed for the system and can't benefit from it.

Low to Mediocre - Website was amateurish, in that it displayed a single inverter attached on a house. Most of those familar with solar want individual inverters per panell. Saw diagram and was turned off immediately Secondly when website required phone # I was put on notice that this indicates high pressure sales.

Good, Steve was awesome and answered all of our questions. He kept in contact thru the process.

Sales Rep (Ian) had a lot of good information and patiently answered every question I had. The project manager has now taken over (Jessica) and is good about keeping me informed every step of the way. We are currently waiting for the permit package to be submitted.

The customer service is very bad and will take forever to hear back from Sunrun's support members.

The agent is very knowledgable. Honest, Sincere.

I interviewed 4 solar companies and Sunrun'S reputation and honesty, and generation rate were all positive points that assisted with my decision. Great communication throughout the process.

Unprofessional never showed for appointments

Seemed positive but big let down in the end.