Great sales presentation, follow up, installation, and great customer care for any questions

Awesome!! Very happy with the service . Install was very professional. They informed me of everything they were going to do.

I'm very impressed! In the beginning I was a bit skeptical. It sounded like a straight sales pitch, "Too good to be true". No money needed up front. I explained to the man standing at my front door that I had NO cash to put toward anything, but that I would be interested in lowering my monthly energy expenses. Things progressed, without any involvement from me, other than receiving updates of the progress. The team came to my home at the appointed time and did the inspection and evaluation. They notified me that my house would be a good candidate for solar. The installation team came to my home at the appointed time, worked around my schedule, notified me when it would be completed, and it was completed at the estimated time. They explained the process and showed me how to turn on the system once the final inspection was completed. I then got notification that inspectors would be coming. They sent me and email when all was ready to go and all I did was go outside and flip the switch. Within minutes, it showed me that I was producing energy. It cost me nothing out of pocket. Everyone involved was very professional, punctual and true to their word. The communication was above and beyond my expectations! I was constantly "up to date" on all activities taking place in the background. My first energy bill after installation, was $95 (expected lease with SunRun) and $24 from Duke Energy. total was approximately $45 less than my "normal" energy bill for this time of year. I'm very pleased with the whole SunRun system, sales, administration, installation team, and finally, energy production!! Thank you SunRun!!

Everyone I have talked to at Sunrun is very friendly and polite

My system was down for 10 weeks . Very poor customer service .They told me 2 weeks ,then four then we don't know.

Very efficient and wonderful service by Sunrun Team

Spurious and mendacious business practices.

We had a great experience with Sunrun. The whole team was very professional and we are thrilled with the results. Our electric bill has been cut more than half our usual usage. We would recommend Sunrun to everyone.

We have been with Sun Run since 2011. They are right on. Schedule, performance and monitoring. The only issue was turn on with the Grid which was more of a So Cal Edison issue. They clean based on performance monitoring. Just a real professional company.

Talking about Sunrun Solar. We meet with the reps. from that company. The system sounded real good . So we had it installed. Everything went fine with that end of the deal. We had a lot of calls from Sunrun while this end of the deal was going on. After the hook up that seems to be the end of all the calls from them. The system was suppose to take a day to install . it took four days. Haven't heard from them since. We have tried to contact the reps. that had contacted us though the whole setup approx. for 2 weeks now. We had question about the billing. Needless to say as of now we haven't heard a word from any of them . Seems like once they had there system installed, that was the end of it. They didn't care about you anymore .At least they could have the decency to return our calls. though out the installation they promised us a gift card for 350.00 dollars for the mix up in billing. Never got that. Made three or four calls to Ellen and the same to JC, leaving voice messages with both. Seems like they moved out from the face of the earth . If you are not able to contact your company. maybe they are not worth having. John PS Still has nothing been done. after all the promises

Outstanding experience from the initial sales visit to turning on the system. No sales pressure, outstanding service. What a wonderful company to do business with.

MY CONTRACT WAS SIGNED 9/26/16. SYSTEM WAS INSTALLED THE FIRST WEEK IN OCTOBER. AS OF 11/22/16 I AM STILL WAITING TO BE CONNECTED TO THE GRID. MEANWHILE I AM STILL PAYING MY REGULAR SDG&E. BILL

Hands down top tier company all the way!!! Excellent service, very professional, great price!!! I could not be happier!!!! Thanks Sunrun!!!

I am delighted with my Sunrun solar panels. The entire experience has been totally positive, from a knowledgable and informative sales rep, Laura N, to my coordinator, Crystal, the installation team, New Team and the follow up from customer service to make sure that everything was working as well as assuring me that I would get prompt service if I have any future questions or issues. Now, I am anxious to see my power bill after a full month of solar panels working hard to save me $$.

This company has high expectation for their work, Scheduling, and neatness in what they do in all aspect from the sales person to the end. I ask question they were answer or I will give you the answer in a few days. I ask for a hoody with their name on it was mailed within three days to me at the house. I am proud to advertise the company that is going green for future generation.