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Sunrun

9.2

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User Reviews

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Star Rating

4.4

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2,493 Reviews

Review Breakdown

5 grade

52%

4 grade

14%

3 grade

6%

2 grade

5%

1 grade

23%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Mike Sullivan Phoenix, AZ

I contacted multiple companies and settled on them because of the price. They are great.

6 years ago

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Marvin Shingler Surprise, AZ

We are very happy with Sunrun. Our experience with them was very positive and we're not interested in looking for anything else.

6 years ago

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P.T. Novato, CA

I was looking for solar so I called different companies. The people I talked to were excellent. They just seem to know their stuff well, gave me good information, and worked with us. I have Sunrun solar now.

6 years ago

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Cathy Mardsen Anderson, SC

We wanted a way to bring our electric bill down. We researched a couple of places and talked to different companies. The representative from Sunrun was excellent and, honestly, they gave us what seemed to be the best deal, so we signed up.

6 years ago

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Richard Hoffman Oceanside, CA

We started looking through Costco since they have good merchandise and got their name that way. We were just interested in solar, but we had heard horror stories from other people that had used other solar energy companies. The customer service rep that we talked to as very enlightening though. He came out to our house and explained everything to us. In the end we just decided to go with Sunrun. So far our experience has been excellent.

6 years ago

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Preston Moore Columbia, SC

There is just one electrical company out here where I live. Because they don't have any competition, they can choose to charge me whatever they want, whenever they want. At the time I was paying them more than $200 for my electric utilities, even though I live on my own. One day I went shopping at Home Depot and saw Sunrise. I spoke with a guy there that explained solar to me, looked at my situation, and offered me a better deal and price for everything. He told me that, if I got solar, I would be able to save money on my electrical bills. It was all lies though. Since I got the system up in December, I've been getting higher bills for my electric utilities. Now I pay more than $300 a month for both and that was just not what we agreed to. What I've noticed is that, whenever our solar goes down, the electric bill goes up, and vice versa. It just doesn't make any sense to me. As I said, I live on my own, have all LED lights in my house, keep the temperature to 68-69, and even use a space heater most of the time instead of the central heating. I've done everything I could to reduce my electricity usage so I don't understand where it's all coming from. Both Sunrise and the electrical company need to speak some truth and actually give me the right information.

6 years ago

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Robert Gardner Livermore, CA

We talked to some people in Costco about solar and came up with SunRun. Everything sounded really safe so we decided to go with it. The people that came to install it were very good workers, very pleasant to have around.

6 years ago

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Jeanne Kolb Harrison, NY

My experience with them has been very positive. I had it installed in my previous house, I had just decided to try it then and everything worked very well. The installation was good and it saved me a lot of money. So, when we moved to another house, I just looked them up again and had it all installed. Their price was still reasonable and they did a good job putting things up. They were very efficient and did what they said they would do.

6 years ago

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Ronald Blackwell Las Vegas, NV

We signed up for it because of a friend's referral. Basically, we wanted to save money and be self sufficient. Their installation people should make sure that everything is plugged in and working before they leave though. When they did our installation they forgot to plug in one area of the roof and we kind of missed out on a couple of weeks of energy.

6 years ago

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Mary Lee San Diego, CA

I had a young man come by and talk to me about solar. At that time California had a thing where, if you put solar on your house, they would re-evaluate your house. I told him to bring that to me in writing to make sure it was all true, he did, and I went ahead and put the solar system on. He was a very good and knowledgeable young man. The installation people were very good. They told me what was going on and did things right on schedule. After that they gave me a website that I can go to to check how much energy my system is generating on a daily basis.

6 years ago

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Gabriela Peschiera Anderson, SC

They were referred to us by a friend. The rep that we talked to was very good and in the end we signed up because it was all easy to install and maintain.

6 years ago

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Shack Walker

Two of my neighbors recommended this to me. The salesman that came out was very nice so I signed up.

6 years ago

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Richard Spilton Poway, CA

I have a complete Sunrun solar system on my house. I'm very familiar with them. Their representatives are fabulous, everything they told me has been true. I feel very confident in what they told me and I trust that it's all 100% accurate. I've gotten more than what I expected from them.

6 years ago

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Robert Bolt Taylors, SC

I had solar panels and I needed an issue to be taken care of. I went with them because I get any upfront calls and things were easy to explain.

6 years ago

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Theodoro Fleming The Bronx, NY

I signed up for free with them. They just had a really good work ethic and track record.

6 years ago