I found SolarSME through EnergySage and I am super happy with the end result! Sales: I felt that the package, warranty, equipment, and price were all the best fit. I worked with Ray C and couldn't say anything negative about the experience. He spent over an hour on our initial consultation appointment, thoroughly answering all my questions, never rushing me off the phone or to the next topic. He was the most honest of the sales people I talked to with one notable exception (see cons below). Very attentive and quick to respond to emails, but he balanced this well with not seeming super pushy either. He gave me time and respect to consider other options while not blowing up my phone with texts and calls and emails. Project: Rick, the project manager, has been wonderful and responsive all the way through the process. He took care of the plans, home inspection, permitting, and install. Their affiliates (inspector/installers, etc) have been super efficient and friendly. From the date that my contract was signed to the date my panels were installed was roughly 15 weeks. Just awaiting final building inspection. Can't wait to get the permission to operate and get the system switched on. Cons: -They subcontracted the work out despite saying it is their installers and that they have local warehouses. Maybe they do their own installs locally to Texas but I'm in PA. I do not feel this affected the job quality or scheduling but I would have respected the honesty approach more. -They asked me to store the panels in my garage before installation. Minor inconvenience, but I'm sure this also saved me on the project cost. -Both Sales and the project team were kind of desperate for reviews, but again, maybe saved in overall cost if they can do higher volume of business.

Solar SME was one of the choice I considered when using the energysage website to compare Solar installer company. I only dealt with the sales representative but when looking comparing, this company was on the top list when it comes to panels, inverters, and the cost. The sales representative, was excellent as to consistently keeping in touch to answer any question but also talked to me on his off-day to explain the quote.

I'm beyond disgusted at this point! After 8 months- 5 beyond contract - my solar panels that were just installed last month got turned off by the local utility, SVEC, because conduit was run into their utility box - and it shouldn't have. And all the fancy connectors I'd paid for weren't used either. this on top of a torturous process just to get to this point -what a waste of time and money! Now I've got a lock box on both SVEC and Enphase meters and I'm not sure if/when it'll ever be fixed, considering the company's Headquartered in Texas and I'm in NW Virginia And the stupid thing is, THE SYSTEM WORKS! This has all happened b/c Solar SME didn't loop SVEC in sufficiently, so they were on board and ready to go when it was all installed; and that isn't my job. Just SMH at this point. Everyone sucks here,....

I really enjoyed my experience with Xavier L at SolarSME. He's been very transparent, fast, and overall has been a joy to work with. He was the first person to get us a quote, answered all our questions, and worked diligently to win our business.

Chose to work with Solar SME because we felt they were being more straightforward and honest with their quote (via EnergySage) than some other companies. Our energy consultant, James , is very experienced and was absolutely fantastic to work with! He was one of the main reasons we chose to work with SME. He was always straight to the point, was very good at clarifying complicated aspects of the process, and was very willing to adapt SME's quote as our desires changed. Last but not least, he was very clear at many times during the process that we could cancel the Solar SME offer if unexpected expenses (or anything, really) came up during the inspection. Unfortunately, our inspection revealed the need to entirely re-roof our house (putting the total budget beyond our means at the moment), and so we've decided to wait a year., but we'll definitely be getting back in touch with James next summer!

David A, my coordinator did a great job from initial set up through installation. The contractor team was extremely professional and personable. Could not ask for a better experience for such a complex matter.

Profesional and respoonsable Great company and staff

We're really happy we chose Solar SME for the project and got Rick as an engineer! He was courteous, explained everything in details, gently lead us through the process with all the paperwork, approvals, hardware and software setup, so the actually complex project became nice and easy. The system was pretty carefully and precisely designed, works as a charm! Thank you, Rick, for all your care!

Max A and Xavier L did a fantastic job helping us understand every detail of their products and were extremely patient with us as we worked through the system design process.  I was pleased with their willingness to work with us through several iterations to find just the right size solar system for our current and projected needs.  I was impressed with their competitive pricing and extremely knowledgeable staff.  We could not find a cheaper supplier, and the 25-year parts and labor warranties are top of the line!  Great job guys and keep up the good work.

Max A and Xavier L did a fantastic job helping us understand every detail of their products and were extremely patient with us as we worked through the system design process. I was pleased with their willingness to work with us through several iterations to find just the right size solar system for our current and projected needs. I was impressed with their competitive pricing and extremely knowledgeable staff. We could not find a cheaper supplier, and the 25-year parts and labor warranties are top of the line! Great job guys and keep up the good work.

Great Product, Good Experience and Good Price Ray the sales guy did a great job in helping me understand every detail of their product and how it was better than his competitors. He also worked with me to get the price just right. He offered me two of the best financing options from all the competitors. He did a great job explaining to me every line of the contract I was signing. Wish their roof warranty was better (only two years) but only two other companies offer a better roof warranty (25 years). I ended choosing Solar SME because they offered a superior system at a very reasonable price (Panasonic panels with Enphase microinverters). After signing the contract, I was contacted by the installation project manager Rick who immediately took care of site inspections, permits with the city and HOA, plus Duke Energy agreements and rebates. Installation was quick, clean and done in one day. After Duke change the meter, Rick help me start the system and ensure the system and app were working appropriately. Overall a great experience!

One year after installation, I’m receiving reduced utility bills from my power company. I’m glad to have Solar SME at my solar company. David A is my Project manager and has been very active in notifying me when the unit is not functioning properly. Overall, I’m happy that I purchased my solar panels from Solar SME. I would recommend that everyone should go solar.

Cutting to the chase, my design planning and installation were hands down the best experience I could ask for. Brian my project manager kept me up to date on what was going on, he took care of all the paperwork, and even was able to move my install date up 2-3 weeks. The installation guys, lead by Frank, were amazing, and very professional. I would most definitely recommend Solar SME. The price was good with the panels and battery that I wanted. There were some hiccups on the connection side which was easily fixed by the SolarSME electrician by calling my battery's company. Our local power company came over for final inspection and even he was impressed with Frank's work, and that was very reassuring to us.

I was quoted by SolarSME and ended up taking their bid. Michael was my POC for the project and was there every step of the way if I had questions or concerns. The install, or lag time between signing paperwork and getting everything turned on took longer than I expected but it was still completed and as quoted. In fact it was a little cheaper so I am happy. I would recommend this company to anyone looking for solar panels.

Overall experience has not been good. Already 2 insight appointments have not happened when scheduled