Solar SME
8.8
User Reviews
Star Rating
4.4
289 Reviews
Review Breakdown
5
85%
4
7%
3
3%
2
1%
1
3%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Jason V Pflugerville, TX
Was a little worried upfront. Was hoping to have it done prior to end of year but I understand things are a little crazy right now but David A did a great job following up and keeping me informed of the process. Can’t really complain about anything as the panels are up. Areas were kept clean. Crew was thorough and process went pretty quick once started. Price wasn’t too bad either considering the size of my system.
2 years ago
Michael Fleck Fort Worth, TX
Ryan F and his team did a great job. We had hiccups out of their control but they handled them well.
2 years ago
John Flynn San Angelo, TX
This company worked well with me. I asked for several changes along the way, which came with change orders and drawing changes. I had no trouble getting in touch with Solar SME, and they called me every day to discuss progress and next steps. When I had questions, I was able to get clear and understandable explanations. Ryan F was excellent and took care of everything.
2 years ago
Joel Meyers Pittsburg, TX
Xavier and Andrew were a pleasure to work with because of their fantastic professionalism and support. Overall, Solar SME did an outstanding job on our large and complex residential installation.
2 years ago
P J Humble, TX
Professional company that does excellent work.
2 years ago
Phan Nguyen Pearland, TX
I chose Solar SME because it had good reviews and based on the referral from my friend. They installed a 20 panel Aptos system to accommodate the most of my current consumption. The installation took 2 days with no problems so far. Rick H, the Project Manager is very responsive to address my concerns/requests every step of the way. I would recommend Solar SME to anyone interested in the installation of a solar system. They would handle the paperwork from pulling the permits from the Utility Company, City, County Office and the HOA. It was a pleasant experience to go solar with the quality service provider.
2 years ago
Rwils Irving, TX
From start to finish my solar installation was very smooth. Rick my Project manager was very helpful and informative from start to finish. William my installer was very kind and fast on install. I am overall very happy with my entire experience with Solar SME and would recommend them for anyone looking into solar!
2 years ago
Harry Columbus, OH
I chose Solar SME because it had good reviews with very few poor reviews. They installed a large (54 panel) system with battery backup. Some installation problems occurred along the way, but Solar SME constantly worked hard to overcome all problems. When a component was suspected to be defective, an Uber driver delivered a replacement part within six hours after the discovery. most often when I sent an email to the project leader, David, he would call me within minutes of my sending the email to discuss my concerns. After the detailed project plan was created, I checked the ratings of each component in the system. I was pleased to learn that the Panasonic solar panels were very highly rated and the Enphase system was very highly rated. I would recommend Solar SME to anyone interested in the installation of a solar system.
2 years ago
Mike P Leechburg, PA
They were very courteous and helpful throughout the installation process. They assisted us with any questions we had and found answers quickly if they didn’t have one.
2 years ago
mitchell kaplan Roanoke, VA
Mike at Solar SME was fantastic to deal with. Not pushy like most of the other solar people. Very patient and communicative. Every step of a our transaction was a pleasure and I recommend them to anyone.
2 years ago
Jordan Lacy Washington, DC
It was a pleasure working with Ray C who was extremely knowledgeable & professional. Solar SME was not the first company that I talked with but their amazing customer service and honest pricing made choosing them easy. Thanks Solar SME
2 years ago
Angel Kanteti Conyers, GA
Max was informative, thorough and answered all my questions.
2 years ago
LK Austin, TX
Very satisfied. Travis was outstanding. Honest, diligent and responsive. Highly recommend them for installs.
2 years ago
Chris Sileo Lancaster, PA
I went with Solar SME as they offered a strong warranty, provided the panels I was looking for, and had good pricing. I also appreciated the detailed quote and breakdown of expected performance that was supplied. My Project Manager for the installation was Rick H. While there was some initial communication issues, everything including permits from the City and Utility Company were delivered without any issues. Terry was my installer and he and his team did a great job with the installation and cleanup. I appreciated them taking their time to explain the different aspects of the system and electrical. They also rode out of their way to pick up the rail system which was delayed by FedEx in shipping. The only issue we have is one with a configuration with the electric measurement used by our home which should be fixed shortly by a follow up visit. Easily resolved and no major issues.
2 years ago
Henry Sudol Irving, TX
Great experience from start to finish. Solar SME designed the system as I requested. Giving me the system that I need today and room to update and increase capacity as needed for my future ELECTRIC CARS. All my electrical demand is supplied cleanly by the sun. :)
2 years ago
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