Solar Energy World
7.5
User Reviews
Star Rating
4.5
628 Reviews
Review Breakdown
5
60%
4
29%
3
5%
2
3%
1
2%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Esther
I've only had one issue, which wasn't serious, but they were able to take care of it at customer service. Installation was excellent, and we haven't had trouble with the equipment.
5 years ago
Kevin
The panels have been pretty self-sufficient, and we have a link on our computer that tells us how much energy we're generating. The installers were very professional and told us what we needed for them to do their job. We haven't had a breakdown since we've had installing. We've been extremely pleased with this company.
5 years ago
Richard
I had an issue where our panels weren't working properly for a while, and didn't send someone out. Customer service is not very responsive, but everything works fine. The installation process was fast, smooth, and efficient. I wish they had sent someone out to help after installation, because I felt kind of left on my own.
5 years ago
Richard
This company was very honest and upfront with us. I've had some warranty issues that were resolved slower than I expected it would be. Installation was smooth, and I've already recommended them to many people.
5 years ago
Edward
Customer Service was quick and responsive. They always help clarify when I have questions. This is a very trustworthy company, and I've recommended them to three people already.
5 years ago
Mary
Every time I'd call customer service, they were happy to help. They answered all my questions. They did the installation very quickly, and knew what they were doing. I haven't had any problems with the equipment since I've had it.
5 years ago
Sunil Ellicott City, MD
We've had it for a few years and never had a problem, it's running fine. I've already recommended them to more than 3 friends.
5 years ago
John Whitley Ridgely, MD
I don't know why I went with Solar Energy World. I wish I hadn't because they have ripped me off. I'm paying more for my electric bill and it's not right.
5 years ago
Amos Elkton, MD
I had a small problem and the customer service took care of it for me. The installation was very fast and I'm very satisfied. I am very happy I got it and that's the best thing I've ever done.
5 years ago
Jill Westminster, MD
The customer service is always available and they answered all of my questions. The installation went smoothly the only issue I have is that they tore up my lawn with their trucks. But it performs above expectations.
5 years ago
William Parkville, MD
I chose Solar Energy World because I liked their presentation. It seems like the customer service is responsive.
5 years ago
Maureen Monrovia, MD
I chose Solar Energy World because of the knowledge of the saleman. The customer service was always available and described things clearly. We always knew what was going on or where we were during the time of the project of installing solar energy panels. The quality of the materials that they use is high. It's just a great, great partnership.
5 years ago
David Street, MD
I have no complaints about them. They came when they supposed to and everything was done in a amount of time alotted and they said it would be.
5 years ago
David Havre de Grace, MD
The installation team was great, they did the panels in one day. So far its great, I a made more energy than I used in the past three months so my electric bill is zero.
5 years ago
D.N. or Anonymous Severn, MD
Whenever I've contacted customer service, they've been very responsive. It went efficiently about every stage of the installation process until it was completed. In the last year, I have had no issues since the installation. It's just been the savings. I realized the savings from the first month.
5 years ago
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