Quality Install, Good financing options, great communication throughout the process!

Our experience was fine. We did not end up with as much back on our tax credit that we expected. It wasn't enough to cover the expected payment to keep our monthly payments low.

Great company to work with and I love how they kept me up to date on the setup process. I would have given 5 stars but there was a lack of technical support ownership when I was having an issue with the power reporting back to the power company. I was getting billed for the solar I was producing because the setup of my system wasn't complete. I had to figure this out myself which took several months. This was several months of getting overcharged by the power company. Once I figure out the issue on my own, Smart Wave Solar just said good job.

Smart Wave Solar was a company recommended to us and I'm so glad we had them install our system. I can say with confidence Smart Wave Solar is one of those rare companies that are true masters of their industry. They handled every step of the process. As we got further into the project I was taken back by all the coordination needed between power company, inspections, permits, and HOA. But Smart Wave Solar handled it all. It was evident they knew every step. When it came to actually installing the system it happened In a single day. If I had a question Bethany (their contact) responded within hours. If you are in the market for a Solar solution you'll find none better than Smart Wave Solar.

My system went online June 15,2021 with a promise that my Generac generator would be tied into the new SolarEdge Backup Interface. It is now April 28, 2022 and the generator still does not Backup the system.

Overall experience was great, starting from introduction till installation.

Smart Wave Solar was great to work with. They kept me informed throughout every step of the process. They have great customer service even after the install is complete.

Solar Wave was fair, honest and upfront. The salesman Steve was a really good guy to deal with. Any problem we had, they were right there to take care of it. I have refferred them, and they have done my friends and neighbors a good job also! Highly recommend this company!

The installation and subsequent service have been excellent.

They did a pretty good job on our home and stayed on top of everything

Very friendly, super prompt in responding to questions, didn't pressure

Very knowledgeable, great price and value, not pushy

We had a bit of a communication problem between us and the salesperson. We expected to pay a certain amount and it turned out that that was incorrect. We did get it all hashed out before we signed on the dotted line, but I wish communication was better. Also, ALL of the financing options for solar of any kind are a scam. Its a great product, but pay for it some other way than to go through the loan options. Nothing specific to Smart Wave Solar.

With all of the different steps involved in putting a solar system on the roof of your house, you would expect a few issues to come up. We had 2. They were resolved almost instantaneously. Analee was our project manager, and she handled every step beautifully. This was a 4 month process, but it felt like much less. Not a scrap left in our yard from the panel installation. Almost daily emails to update us on the progress, and the next step. We even got to throw the switch ourselves, after the new meter was hooked up by the power company. The end result: A fixed electric bill for the rest of our lives. Also, constant monitoring by Smart Wave, to stay on top of any possible issues. From sales, to management, to technicians, this is a first class operation.