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Smart Wave Solar

7.4

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User Reviews

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Star Rating

4.6

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161 Reviews

Review Breakdown

5 grade

80%

4 grade

12%

3 grade

2%

2 grade

3%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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William Draper, UT

They had done a lot of work in my neighborhood so I went with them. They did a good job. The installers were very knowledgeable. I was even able to talk to the president of the company. My only problem is when you call customer service, no one every answers the phone. I would call sales and they would transfer me over. The equipment is working very well.

2 years ago

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Jeffrey Springville, UT

Solar panels are expensive but they are great. The company is very good about reaching out and explained how things are going. They respond quickly. It seems to be working well.

2 years ago

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Christopher Grantsville, UT

They kept me informed along the whole process from sales to the technician coming out. Even the follow up was very much appreciated. They were every efficient getting it up on the roof. I have been very happy with the production. I enjoy having the option to use the outlet if the power goes off.

2 years ago

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Bonnie Brigham City, UT

Based off my research and my experience, their panels have higher output and are higher quality compared to other brands. Customer service is quick to answer any questions. They were very quick getting it installed. I like having an alternative power source.

2 years ago

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Brad Clearfield, UT

It is very easy to use. I do wish they had a better mobile app so I could view my production there instead of going to the website. Their product is good. The installers were very efficient and very quick and professional. They cleaned up after their mess. They were here for like a day and a half.

2 years ago

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Derek Centerville, UT

SmartWave is a good deal. They have good prices. They took care of everything so installation actually went very smoothly. I did have to install something but I looked it up on youtube for guidance.

2 years ago

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Anonymous Salt Lake City, UT

They are good and trustworthy. They have done an excellent job. My biggest problem is they wanted to do everything by satellite images and we ran into some complications and it took a while. I am no expert but I think the panels are very good.

2 years ago

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James South Jordan, UT

Everything we asked of them, they did. They fixed whatever problem there was without any hassle. I would recommend them to anyone. They are great. Installation went very well. They were on time. They were kind and polite. They worked as a team and got it done efficiently. I am quite pleased. I think it is the best on the market for the money.

2 years ago

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Ryan Pleasant Grove, UT

It seems to work well, as expected. They have been responsive throughout the whole process. They did a good job.

2 years ago

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Andrew Sandy, UT

I am perfectly happy with my experience. Everything is good. They always answer my questions and address any issues. They have kept me in the loop.

2 years ago

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Seth Orem, UT

Smart Wave wasn’t necessarily the cheapest but we liked the product they offered and all the information they were able to provide. They have been very responsive and quick to get us information. There was a bit of a scheduling sniffy but it was corrected quickly. It took about a day and a half for them to install it. Overall it was really smooth. It seems to be good quality.

2 years ago

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Andrew Pleasant Grove, UT

We haven’t had any issues. It is giving us power output. It is pretty easy to get installed. They have the best equipment.

2 years ago

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Steve Herriman, UT

I like that I can use it in an emergency when the power goes down. I am pretty happy with then. They are quick and professional. The equipment seems solid. My only complaint is sometimes I have to restart it in the morning.

2 years ago

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Leo Bluebell, UT

It’s been operating for four months without a problem. I have appreciated my interactions with them. I have even interacted with the owners of the company. All the information has been very food. They have followed through on what they promised. They did it on schedule.

2 years ago

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Austin Salt Lake City, UT

Customer Review Video

2 years ago